EyeMed Business Healthcare Operations Summer 2026 Intern

Requisition ID:899411
Store #:110334 EM Ops Sevcs - OH CSC
Position:Seasonal/Temporary
Total Rewards:Benefits/Incentive Information

At EyeMed, we have a unique perspective on vision benefits. By listening and staying curious, we create innovative vision benefits that are a joy to use.

Our mission is to help people see life to the fullest-and our commitment goes beyond vision benefits. Our passionate employees proudly support the OneSight EssilorLuxottica Foundation, a leading not-for-profit organization with a 100% focus on eradicating the world's vision crisis.

EyeMed is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn.

GENERAL FUNCTION

The EyeMed Operations Program focuses on client operational support post-implementation. Students will rotate between Commercial and Strategic Partners learning the cross-functional nature of Operation Service Managers. This includes being apart/leading projects, conducting client data root cause analysis, understanding the operational processes/systems with a view of continuous improvement, and supporting client growth opportunities by partnering with the Account Managers.

* There is potential for a full-time job opportunity following successful completion of the internship program and college graduation.

MAJOR DUTIES AND RESPONSIBILITIES

• Lead the post-implementation operational support of operations issue resolution.
• Participate in Operation Service duties such as assisting in invoice and reporting requests, claims projects, membership inquiries and much more.
• Analyze, report, and drive for resolution of membership, billing, and claims processing issues.
• Participate in client meetings (internal & external) to ensure an understanding of client needs and provide operational guidance.
• Work with EyeMed teams across different business segments including small-to-midsize, national, and strategic partnership.
• Maintain a working knowledge of EyeMed systems, including facets, CRM, and EyeManage.
• Manages specific client operational projects; defines the scope; creates project timeline with defined key deliverables; negotiates and completes business requirements.

BASIC QUALIFICATIONS

• Seeking a degree in Sales, Business Management, Marketing or a related field of study.
• Available for the full 10-week program, 40 hours per week.
• Legal authorization to work in the U.S. required on the first day of employment.
• Excellent communication skills, both oral and written.
• Ability to create and manage relationships over telephone or email.
• Ability to embrace change.
• Proficiency in Microsoft Office Suite and Microsoft Teams.

PREFERRED QUALIFICATIONS

• Previous internship or work experience in similar functions/business units.
• Leadership roles on campus and/or community involvement.
• Study abroad or international exposure.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.