Admitting Officer

Brigham and Women's Hospital
United States, Massachusetts, Boston
75 Francis Street (Show on map)
Jan 05, 2026
Summary Responsible for efficiently and accurately registering patients seeking medical services. This role's primary focus will be on gathering patient information, verifying insurance coverage, and completing necessary paperwork for admission. Does this position require Patient Care? No Essential Functions -Welcome patients and visitors, obtain their personal and medical information, and enter it into the facility's electronic health records (EHR) system. -Coordinate with patients and insurance companies to verify coverage and eligibility for medical services. -Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit. -Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations. -Ensure compliance with patient confidentiality and privacy standards, following Health Insurance Portability and Accountability Act (HIPAA) guidelines. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in a healthcare or customer service role 2-3 years preferred Knowledge, Skills and Abilities - Excellent communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals. - Strong attention to detail and accuracy in entering patient information and maintaining records. - Familiarity with electronic health records (EHR) systems and basic computer proficiency. - Empathy and compassion to provide a welcoming and caring environment for patients and their families. - Ability to handle confidential and sensitive information with discretion and professionalism. - Strong organizational and time management skills to handle a fast-paced admissions environment. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.