IT Subscriptions Product Owner (Chicago Hybrid)

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

As the IT Subscriptions Product Owner, you will be a pivotal leader, driving the strategy and future direction of our subscription ecosystem through industry thought leadership. You will be instrumental in defining the product vision, prioritizing features, and ensuring our subscription platform delivers significant value to our customers and stakeholders. Beyond traditional product ownership, this role demands you act as a strategic partner and innovator, challenging the status quo and identifying new opportunities in the recurring revenue landscape.

You will act as the voice of the customer and key stakeholder for one or more Agile development teams, focusing on maximizing the value of the product. The ideal candidate will possess a strong blend of business acumen in recurring revenue models and technical knowledge of IT systems for billing, provisioning, and customer lifecycle management, combined with a proven ability to influence business strategy.

• Product Strategy & Thought Leadership: Define, articulate, and evangelize the product vision and strategy for the subscription IT platform. Act as the primary thought leader for subscription technology and business models, ensuring the roadmap not only aligns with business goals but actively shapes them based on market trends and data-driven insights.

• Backlog Management: Own, build, refine, and prioritize the Product Backlog (user stories, epics, features, and technical debt) to deliver maximum business value and user satisfaction.

• Subscription Expertise: Deeply understand and provide expert guidance on business requirements for subscription models, including billing, payments, pricing, promotions, renewals, upgrades, downgrades, and cancellations, translating them into actionable IT product features. Proactively research and recommend new approaches to optimize these lifecycle events.

• Stakeholder Influence & Collaboration: Serve as a primary strategic partner to business stakeholders (Marketing, Finance, Sales, Customer Service) , using thought leadership to influence and guide decisions, not just communicate requirements and manage expectations.

• Agile Execution: Actively participate in all Agile/Scrum ceremonies (e.g., Sprint Planning, Daily Scrums, Sprint Review, Retrospective) and provide timely clarification and acceptance of completed work.

• Data-Driven Innovation: Define key performance indicators (KPIs) for the subscription product (e.g., MRR, Churn Rate, LTV, conversion rates). Go beyond reporting, using data analysis to uncover strategic insights, challenge assumptions, and drive innovation in prioritization and product improvements.

• User Story Creation: Write clear, concise, and testable User Stories with defined acceptance criteria.

• Product & Business: Strategic Thought Leadership, Subscription Lifecycle Management, Recurring Revenue Models, Product Roadmap development, Value-driven prioritization, Customer-centricity.

• Technical: Agile/Scrum/Kanban proficiency, Experience with Subscription Management/Billing Platforms (e.g. Oracle Subscription Cloud, Zuora etc). Ability to understand process flows, system integration, and data flows.

• Core Competencies: Exceptional Communication (written and verbal) , Strategic Influence & Stakeholder Management , Analytical and Problem-Solving skills , Decisive Decision-Making , Leadership without authority.

• Experience: 8+ years of experience as a Product Owner, Business Analyst, or similar role in an Agile environment. Specific experience working on B2B or B2C subscription products, billing systems, or e-commerce platforms is highly desirable.

• Education: Bachelor's degree in Business, Computer Science, Engineering, or a related field.

• Tools: Proficiency with collaboration and backlog management tools (e.g., Jira, Confluence, Trello).

Target Base Salary Range:$135,000 USD - $145,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

NOTE: Candidate must be in the Chicago/Schaumburg office 1-2 days per week.

#LI-MP2
#LI-HYBRD

• Bachelors degree with 8+ years of experience in product owner, business analyst, and/or product management

• AND 3+ years of experience in Agile Methodology

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Our U.S.Benefitsinclude:

• Incentive Bonus Plans

• Medical, Dental, Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.