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Talent Development Specialist (Hybrid)

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)
United States, Arizona, Phoenix
Dec 24, 2025

Position Compensation Range:

$62,000.00 - $103,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

The Talent Development Specialist enhances the competencies of individual employees by conducting training programs that boost employees' workplace performance in alliance with company's core values. You will deliver curriculum and learning materials and manage all phases of training interventions. You will report to the Senior Manager, Talent Development.

In this flex office/home role, you will be expected to work a minimum of 10 days per month from our office location in Phoenix, AZ 85034

Primary Accountabilities

  • You will develop or oversee the production of classroom handouts, instructional materials, aids and manuals.
  • You will direct structured learning experiences and monitor their quality results.
  • You will acclimate new hires to the business and conduct orientation sessions.
  • You will deliver training courses.
  • You will assess training effectiveness to ensure incorporation of taught skills and techniques into employees' work behavior.
  • You will periodically evaluate ongoing programs to ensure that they reflect any changes.
  • You will stay abreast of the new trends and tools in employee development.

Specialized Knowledge & Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated experience delivering or overseeing delivery of training through vendors.
  • Demonstrated verbal, written and social media communication skills which support culture and strategy.
  • Solid knowledge of instructional design models and assessment methods.
  • Demonstrated experience delivering curricula for all different learning environments (asynchronous and synchronous).
  • Participates as necessary in consultation, development, and delivery of learning solutions.
  • Willingness and ability to travel up to 25%.

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Additional Information
  • Offer to selected candidate will be made contingent on the results of applicable background checks

  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

  • Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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