Manager of New Products & Solutions

OUC - The Reliable One, is presently seeking a Manager of New Products & Solutions to join the Marketing & New Products division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations.

We are looking for a strategic, imaginative, and results-driven product development leader who can envision what's next, translate customer needs into market-ready solutions, and guide teams through the full product lifecycle. In this role, you will lead OUC's portfolio of customer-facing products and services including EV charging solutions, solar programs, dark fiber, and energy efficiency offerings from concept and launch through growth, optimization, and performance evaluation.

This position plays a critical role in expanding OUC's innovative service offerings and non-traditional revenue streams. You will identify and evaluate new product opportunities, develop product roadmaps and business cases, guide structured development processes and ensure solutions deliver measurable value, profitability, and customer satisfaction. The role partners closely with internal stakeholders and external partners, leads a high-performing team, and influences across the organization to successfully pilot, scale, and implement forward-thinking solutions.

OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do.

The ideal candidate will have:

• Bachelor's degree in Marketing, Business Administration, Product Development, Engineering or a related field from an accredited college or university;
• Master's in Business Administration (preferred);
• Minimum of five (5) years of experience in product development, program management or similar;
• Minimum three (3) years of formal supervisory/management experience;
• Proven experience launching customer-facing products or services to market
• Utility industry experience, preferred.

Why You'll Love Working Here

At OUC, you'll find more than a job-you'll find purpose, impact, and long-term opportunity. As a mission-driven municipal utility, OUC offers the stability of public service combined with the excitement of innovation and transformation.

• Mission with Meaning - Your work directly supports sustainable energy solutions that improve lives and strengthen the Central Florida community.
• Innovation with Impact - Lead market-facing solutions such as EV infrastructure, solar programs, and emerging technologies that shape how customers experience energy.
• Leadership & Influence - Partner with executive leaders and cross-functional teams, presenting ideas that matter and influencing enterprise-level decisions.
• People-First Culture - Join an organization that values collaboration, respect, continuous learning, and developing talent at every level.
• Stability with Growth - Enjoy the security of a well-established utility while working in a role focused on future-ready solutions.
• Flexibility & Well-Being - Benefit from a hybrid work schedule, wellness resources, and a culture that supports work-life balance.

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
• Paid vacation, holidays, and sick time
• Paid parental leave
• Educational and Professional assistance programs; Paid Memberships in Professional Associations
• Access to workout facilities at each location
• Paid Conference and Training Opportunities
• Free downtown parking
• Hybrid work schedule (3 days in office to include (Tuesdays and Thursdays) & 2 days remote)

Click here to view our Benefits Summary.

Salary Range: $120,000 to $150,000 annually - commensurate with experience

Location: "The Greenest Building in Downtown"- Reliable Plaza, 100 W. Anderson St., Orlando, FL 32801

Job Purpose:

Manages OUC's product and service portfolio including the creation of new solutions like electric vehicle charging hubs, solar programs, dark fiber and similar customer facing through all phases of the product life cycle driving growth, profitability, new revenue and increased customer satisfaction. Manages the on-going evaluation process for current products and services and makes recommendations based on performance metrics developing product roadmaps, growth strategies and plans for program end-of-life.

Primary Functions:

• Evaluate, prioritize, and integrate new products, services, and programs;
• Manage products and services through various life cycle phases, including market research, competitive analysis, requirement gathering, pricing, positioning, business planning, partner identification, and product launch;
• Collaborate with key stakeholders to define, prioritize, develop, and manage product roadmaps and growth initiatives;
• Provide realistic revenue projections, projecting internal and external impacts of new offerings;
• Develop business plans with goals, objectives, methods, quantifiable outcomes, and timelines to achieve program financial and market viability;
• Identify and evaluate new product development opportunities, including existing program enhancements and extensions;
• Evaluate implemented products and services continuously and make performance-based recommendations;
• Research, select, and manage vendors for implementations and integrations;
• Communicate roadmap plans, progress, and outcomes to stakeholders to seek feedback and achieve acceptance and buy-in;
• Build strong relationships with internal and external partners to pilot, scale, and implement solutions;
• Manage operational implementation plans and engage necessary partners for successful execution;
• Provide post-deployment support for products, services, and programs;
• Track key metrics and report on success, including financial and adoption data;
• Collaborate with market research team to develop a consumer-informed, relevant product pipeline;
• Manage operations of New Products and Solutions, providing consistent reports to management, developing annual budgets, ensuring operations remain within authorized budgets;
• Lead staff to accomplish departmental strategic goals, including coaching, development, and performance evaluation;
• Communicate and align strategies and goals for the business unit;
• Evaluate and align talent with business needs and mitigate talent risks;
• Support an effective leadership team and cross-business unit work groups, fostering a culture of respect and learning;
• Establish and act on performance metrics for teams and individuals, communicating expectations and addressing issues with employees and leadership as appropriate;
• Manage selection and promotion procedures for open positions within the business unit.
• Practice Continuous Improvement, assessing program competitiveness and staying updated on industry trends and market research techniques;
• Perform other duties as assigned.

Technical Requirements:

• Working knowledge of all, but not limited to, the following:
  • Prioritization and product road map planning;
  • Project and product life cycle management;
  • Pricing and revenue modeling;
  • Defining and tracking success metrics and data reporting;
  • Networking and relationship management skills to develop and communicate actionable insights;
  • Budget development and management processes;
  • Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws;
• Strong written, verbal, and interpersonal communication skills;
• Strong organizational skills and attention to detail;
• Strong analytical skills;
• Ability to:
  • Create complex project plans with dependencies and multiple stakeholders;
  • Communicate goals and gain collaboration;
  • Use advanced features of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.), and project management software;
  • Lead, coach, develop, and evaluate others;
  • Manage multiple projects from inception to implementation;
  • Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios and percentages;
  • Use standard office equipment (telephone, computer, copier, etc.).

Education/ Certification/ Years of Experience Requirements:

• Bachelor's degree in Marketing, Business Administration, Product Development, Engineering or a related field from an accredited college or university;
• Master's in Business Administration (preferred);
• Minimum of five (5) years of experience in product development, program management or similar;
• Minimum three (3) years of formal supervisory/management experience;
• Utility industry experience, preferred.

Working Conditions:

This job is absent of disagreeable work conditions.

Physical Requirements:

This job requires constant typing, reading, writing, detailed inspection. This job requires frequent standing, walking, sitting, climbing (ladders, stairs, hills, etc.) bending/stooping, and driving a company vehicle.

OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled