Record Retention Specialist

SALARY

$ 63,694.77920

POSITION SUMMARY

Under general supervision, provides administrative support to Training and Instruction Department for both Rail and Bus Instruction. Individual must be able to multitask and maintain a professional approach while performing high volume assignments.

PRIMARY RESPONSIBILITIES

* Performs a variety of tasks requiring specialized knowledge related to area of assignment: Employee Records

o Performs employee records-maintenance, creates new employee files, processes and files employee records, and responds to employee record requests.

o Physical filing for records and scanning paper files to electronic images. Prepares and ships files to off-site storage facility according to filing and storage standards.

* Performs a variety of general office support duties including, but not limited to making copies, data entry, and database maintenance.

* Maintains department documents, reports, and systems as assigned.

o Updates department records to ensure accurate information is maintained.

o Prepares and processes documents and reports relating to department personnel and distributes copies as needed. Assists in maintaining various computer systems.

* Provides customer service both in-person and by telephone to internal and external parties.

o Screens and directs telephone calls for assigned division; gathers and relays messages for staff. Responds to various requests for information on behalf of division.

* Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position are the following jobs:

Job Title

* None

CHALLENGES

* Developing and maintaining effective working relationships with various levels of Authority and outside contacts.

* Handling information with strict confidentiality and discretion.

* Balancing and prioritizing projects with competing levels of importance.

EDUCATION/EXPERIENCE REQUIREMENTS

* Preferred Bachelor's degree and two (2) years of experience in Administrative Duties or an equivalent combination of education and experience relating to this position.

PHYSICAL REQUIREMENTS

* Requires remaining in a stationary position for extended periods of time and operating a computer and other office productivity machinery.

* Ability to move up to 25 pounds.

* Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

* Ability to meet time restrictions and deadlines as outlined by Authority.

* Ability to handle information with strict confidentiality and discretion.

* Ability to maintain effective working relationships with staff at all levels of the organization.

* Ability to represent the office with the highest level of professionalism.

* Detailed knowledge of office and administrative policies and procedures.

* Good organizational and attention to detail skills.

* Good computer skills with knowledge of Microsoft Office software (Word, Excel, PowerPoint).

WORKING CONDITIONS

* General office environment.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

* Standard office equipment.

* Personal computer and related software (Microsoft Word, Power Point, Excel).