New

Medical Assistant Ambulatory

Lifespan
United States, Rhode Island, East Providence
Dec 20, 2025
SUMMARY: The Medical Assistant reports to the Director or designee. In accordance with established policies and procedures, provides both clinical and office administrative support for the practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Sets up patient appointments, makes follow-up phone calls, tracks and notifies patients of missed appointments. Registers patients, collects co-payments and processes appointment discharge according to established procedures. Prepares and sends financial statements to Patient Financial Services. Ensures eligibility, authorization and referral for services. Maintains the practice database, as well as patient records and all office correspondence. Maintains inventory of medical and office supplies. Performs initial patient interaction, recording vital signs, height, weight, etc., documenting information in patient's electronic medical record (EMR). Sets up and cleans examination and procedure rooms and equipment. Maintains quality assurance, safety, environmental, and infection control in accordance with established hospital department policies, procedures, and objectives. Maintains safe environment for patients, visitors, and staff. Participates in quality improvement processes and risk management activities. Attends practice meetings. Respects patient privacy and confidentiality. Completes mandatory annual training. Performs other related duties as required. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High school diploma or equivalent. Completion of Certification Medical Assistant Program required. Ability to operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, letters, and medical records. Demonstrates knowledge and skills necessary to provide care to patients throughout the life span with consideration of aging processes, human development stages and sensitivity to cultural diversity in each step of the care process. EXPERIENCE: Three years of out-patient physician medical office experience preferred. Must demonstrate excellent oral and written communication skills and effective prioritization and organizational skills. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Healthcare environment such as acute care hospitals, physician offices and ancillary healthcare enterprises. Works with medical equipment and has direct patient contact. Any potential hazards are minimized by adherence to established safety procedures and precautions including use safety equipment and protective clothing. SUPERVISORY RESPONSIBILITY: None. Pay Range: $17.77-$29.31 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Lincoln-701 George Washington Highway - 701 George Washington Highway Lincoln, Rhode Island 02865 Work Type: Monday through Saturday 8A-6P as scheduled Work Shift: Day Daily Hours: 8 hours Driving Required: No