Staff Quality Engineer, Factory Field

The Staff Engineer will work as a member of Tesla's Quality Engineering organization. This role leads the Factory-Field Quality team with four core responsibilities: (1) leading the Factory Field Quality team - championing development, mentorship, technical growth, and process efficiency within the team, (2) overseeing the comprehensive field data analysis to identify critical trends/themes to drive continuous improvement of our field quality metrics, (3) cultivating critical relationships with field teams to effectively accelerate and streamline feedback to support problem definition and root cause analysis, and (4) influencing key cross functional partners in factory, service, design, and supply chain. The Staff engineer will also provide summary reports to top leadership, monitor countermeasure effectiveness over the long-term, and close the feedback loop with field employees by presenting (virtually) in front of large audiences.

The successful candidate for this position must be a problem-solver at their core, have a strong quality & customer-focused mindset, and have the personal drive and stamina for relentless, continual improvement.

• Lead and mentor engineers and technicians on how to clean field data, analyze trends, and clearly present results
• Establish and maintain quality performance metrics
• Analyze high volume of data and synthesize down to critical trends/themes to drive continuous improvement of our field quality metrics
• Lead/facilitate review and disposition of discrepant materials identified for control of nonconforming product
• Cultivate critical relationships with field teams to effectively accelerate and streamline feedback to support problem definition and root cause analysis
• Influence cross-functional problem-solving teams to enact process and product improvements through use of QA methodologies; drive the development, implementation and monitoring of effective corrective and preventive actions
• Develop and implement quality standards as part of the Tesla Quality System to assure products meet expectations of our target customers
• Promote and maintain a culture and attitude of continuous improvement, working within the Tesla team to make it more efficient, safer and an enjoyable place to work
• Maintain a clean and organized work area; follow daily housekeeping and 5S standards

• Degree in Mechanical or Industrial Engineering or equivalent experience
• 5-8 years Quality systems experience in a manufacturing environment
• Strong project management experience across multiple teams using methodologies and software
• Ability to analyze data in ambiguous scenarios with an eagerness to learn new tools and methodologies
• Experience mentoring, training, or leading a small team of engineers and technicians through in-the-moment feedback, creating/updating work instructions, and providing feedback to leadership
• Specific training and demonstrated success in applying quality problem solving methods such as fishbone diagrams, FMEA, process capability analysis, hypothesis testing, DoE, SPC, etc.
• Experience with broad variety of measurement and inspection techniques
• Ability, willingness to travel domestically, and internationally (5% to 10%)
• May be required to support extended hours based on business and production needs
• Must be detail oriented, effectively handle multiple priorities, have a strong quality mindset and have the ability to meet tight deadlines

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.