Aging Care Management Supervisor 1 (Local Government) - Luzerne-Wyoming County Area Agency on Aging

Are you searching for supervisory work in care management that supports seniors and their families? Working as a Care Management Supervisor 1 within the Care Management Unit of the Luzerne/Wyoming County Area Agency on Aging (AAA), you will support staff in the Personal Emergency Response and Medical Supplies Programs. If you are a compassionate, highly motivated individual interested in making a lasting difference in the lives of the customers we serve, we want you on our team!

As a Care Management Supervisor 1, you will be expected to have knowledge of social casework principles, methods and community resources as related to older adults. This includes knowledge of individual and group behavior, ways of working effectively with older adults and skill in the development of plans to address the needs of older adults. In this role, you will supervise a unit of Care Managers, one Case Aide and be responsible for the Personal Emergency Response and Medical Supplies Programs. Your additional duties to include but not limited to:

General Supervisory Responsibilities:

• Plan, organize, and assign all work to staff to ensure timely completion
• Provide training and guidance on policies and procedures
• Evaluate the performance of his/her assigned workers and makes recommendations
• Specify the training needs of staff within the unit and arranges for appropriate training programs
• Complete reports, prepare correspondence, complete data entry, and maintain necessary records as required on a timely basis

Administrative Responsibilities:

• Make presentations to community groups regarding aging services, as directed
• Serve on committees, as directed
• Attend trainings and conferences, as directed; participate in Aging network activities

Personal Emergency Response Program Responsibilities:

• Service as a liaison with providers of Emergency Response Services
• Arrange for installation/removal of emergency response machines
• Monitor usage and handles consumer/program problems
• Arrange for repairs of equipment
• Review monthly invoices for accuracy and monitor monthly program spending
• Manage waiting list

Medical Supplies Responsibilities:

• Serve as a liaison with providers of medical supplies
• Monitor usage and handles consumer/program problems
• Review monthly invoices for accuracy

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of experience in public or private social work and a Bachelor's Degree; or
• Any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Luzerne-Wyoming County. If no eligible candidates who live within Luzerne-Wyoming County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• This posting requires submission of a copy of your college transcript(s). Unofficial transcripts are acceptable. You may upload your document as an attachment during the application process. You must still complete the application and answer the supplemental questions. All documents MUST be uploaded prior to the submission of your application.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.