Product Manager

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

Job Description

The Artificial Intelligence and Machine Learning (AI/ML) Products & Platforms team is creating the next generation of scalable AI/ML, DataInnovationsand products to solve client and consumer problems. This is a cross-functional team of AI & data scientists, AI/ML engineers, data engineers, product managers, and program managers focused on generating value for thepayment'secosystem.

Visa's AI/ML models and products are an essential part of the world's economy, as they play a key role in preventing fraud across thepayment'secosystem, and generate high value to clients and consumers, all within milliseconds. Our AI/ML solutions generate hundreds of millions of dollars in revenue for Visa and protect billions of dollars ofpaymentstransactions.

You will build and enhance the AI/ML platform's core capabilitieson prem and oncloudwithfocus on accelerating these capabilities and development of Visa's strategic flagship AI models for new revenue and payment ecosystem protection.

This role involves understanding the needs of data scientists and translating them into an efficient, robust platform that enables the building, testing, and deploying of models and features.

Essential Functions:

• Drive productrequirement, roadmap planning, executionfornew capabilities for the AIML Platform. Drive the model products onboarding andlaunchedon the platform for various key use cases for Visa.

• Partner with technology closely toexecute onAI/ML capabilities and technologies that drive product delivery of high-profile Visa AI products that form the strategic pillars of Visa.

• Ensure product requirements are designed with scalability and long-term vision in mind.

• Conceptualize,developand launch new products & experiences at the intersection of payments and technology in the AI space.

• Brainstorm with internal and external teams to develop ideas and potential solutions for co-creationby hand on building proof of concepts.

• Work closely with internal and external product and partner teams to ensure alignment on goals/scope, plan critical path and operational risks, and ensure transparent communication.

• Synthesize requirements into a common set of platforms and services capabilities, writingvery clear,thoroughand detailed user stories for complex features and productsand buildingdemos.

• Liaise with other data science, product leaders,engineeringand other applicable groups to ensure flawless execution. Provide status, actionplansand recommendations to senior leadership on an ongoing basis.

Primary Responsibilities:

• Requirements Gathering:Work closely with data scientists, engineers, and other stakeholders to understand their needs and translate them into product requirements.

• Product Requirements: Developdetailed product requirements for platform capabilities and models to be deployed on the AI platform. This includes working closely with the engineering team to ensure the product is built tospecificationand meets the needs of our users.

• User Advocacy:Advocate for the needs of our users (data scientists) throughout the product development process.

• Acceptance: Actively lead the product acceptance with clear criteria defined which meets the product and end user needs. Ensure the final product meets user needs and enhances their ability to build, test, and deploy AI models.

• Product planning and execution:Execute on the product roadmaps for platform development and ownership tolaunch ofthe key models on the platform.

• Stakeholder Communication:Regularly communicate with stakeholders across the organization, including senior leadership, to keep them informed of the product's progress and gather their input.

Strategic and Functional Excellence:

• Strong interpersonal, leadership, verbal, and written communication skills to effectively partner, influence, and instill confidence with stakeholders across all functional teams.

• Strong technical, analytical, troubleshooting, and problem-solving skills.

• Flexible and creative thinker with the ability to define business tradeoffs.

• Strong quantitative skills with a data first mindset. Ability to use data and metrics to back up assumptions, recommendations, and drive actions.

• A proventrack recordof success in fast-paced environments with demanding timelines isrequired.

• Strong problem solver, with strong knowledge of industry standard AI and ML technologies withexpertiseto drivetechnology related and architecture discussions.

• Market Analysis:Stay up to date with the latest trends and advancements in AI/ML and feature engineering. Use this knowledge to keep our product competitive and innovative.

This is a hybrid position.Expectationofdays intheoffice will be confirmed by your Hiring Manager.

Relocation assistance is not provided for this role.

Basic Qualifications:

5 or more years of relevant work experience with aBachelor'sDegree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

6 or more years of work experience with aBachelor'sDegree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

2+ years' experience in developing and delivering Artificial Intelligence solutions at enterprise or organizational level to solve customer or business problems.

2 +years'of hands-on experience on building AI models and across the Model development lifecycle on cloud and on prem

4 years of experience in product management, withdemonstratedability to launch and manage new product releases being part of a matrixed organization in a highly technical

Strong technical acumen on AI platforms, models,publiccloud deploymentswith the ability to buildProof of conceptsand demo technicalplatform capabilities.

Understandoftechnical conceptof data processingat scale on prem and cloud.

Experience in and/or significant exposure to the payments industry specifically within new applications for Artificial Intelligence and Machine Learning, Data Science.

and evolving AI/ML space.

Proficiency with software development methodologies such as Agile and experience working with Scrum teams and matrixed organizations.

Work Authorization:Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 131,600.00 to 190,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.