Specialist, Logistics and Sales

Job Summary

The Operations Specialist is responsible for managing and supporting logistics and sales execution for the Consumer Products portfolio. This role involves coordinating order processing, transportation, inventory management, and customer service activities. The Operations Specialist will ensure smooth operational workflows, maintain accurate records, and provide proactive communication with internal teams and external customers.

Job Responsibilities

• Manage and support the order-taking process in SAP, including returns.
• Coordinate outbound logistics, tracking, and delivery support for clients.
• Allocate products and resources according to defined priorities and strategies.
• Coordinate transportation services for inbound and outbound shipments via ground, air, and sea.
• Execute stock transactions in SAP and perform stock count operations.
• Place and prioritize purchase orders while ensuring compliance with purchasing processes.
• Track shipments and communicate with carriers to ensure timely delivery.
• Maintain seamless coordination between teams and proactively communicate with stakeholders.
• Plan and monitor warehouse forecasts and inbound activities; align additional warehouse efforts.
• Ensure smooth payment processes in cooperation with the Accounting Department and verify supplier invoices.
• Support and manage pre-orders and in-season reorders for customers.
• Prepare and maintain pricing sheets, order sheets, profitability assessments, and tailored presentations for key accounts.
• Maintain content on B2A and B2B sales platforms and provide stock overviews.
• Assist Operations and Sales Managers with reporting and alignment of day-to-day tasks.
• Support employee store operations and coordinate with sales associates as needed.

• Minimum of 2 years of experience in customer service, sales administration, or a similar role.
• Experience in retail sales within the apparel or fashion industry preferred.
• Proficiency in SAP and advanced MS Office skills (especially Excel).
• Strong analytical and organizational skills with attention to detail.
• Ability to work independently and take initiative.
• Excellent communication skills and ability to collaborate across teams.
• Flexibility, reliability, and accuracy in task execution.

• High school diploma or equivalent required; additional education in business or operations preferred.

• At least 2 years in operations, logistics, or sales support roles.