Dispatcher I or Sr. Dispatcher (5 Day 1st Shift)

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At MicroPort, we relentlessly strive to master every detail of our medical solutions with the purpose of prolonging and reshaping the lives of patients everywhere. We welcome motivated and talented people who want to join our dynamic and inclusive company, working together to deliver meaningful medical breakthroughs. In order to accomplish this, we hold true to our core values of Quality, Integrity, Accountability, Efficiency, Innovation, Aspiration, Dedication & Collaboration. Come and join Team MicroPort!

Why You'll Love MicroPort

You will find our team atmosphere challenging and rewarding. In addition to working with a world-class team, receiving a competitive base salary and bonus opportunities, our U.S. employees also enjoy the following benefits: Medical, Dental, Vision, Maternity Leave, Life Insurance, Short-Term Disability, Long-Term Disability, Bereavement, 401(k) (up to 4% match with vesting from day 1), PTO, Paid Holidays, Employee Assistance Program, Education Assistance...and more! At MicroPort, we care about our employees and encourage them to make healthy lifestyle choices and embrace wellness opportunities to maintain their very best health and wellbeing.

This is a 5-day 1^st shift position: 7:00am-3:30pm (Monday-Friday)

Overall Summary

As a Dispatcher, you will begin the production processes by providing work orders to production work teams. As a Dispatcher, you will be required to have a working knowledge of manufacturing, lot control, device history records (DHR's), material handling, and the ability to issue / maintain work orders in software environments. You will effectively start the production process by pairing work-in-process inventory with production work orders to move processes from start to finish. Strong product and process knowledge, as well as excellent interpersonal skills, are required to optimize performance in this role.

Your duties will include:

Dispatcher I:

1. Demonstration of our core values of Quality, Integrity, Accountability, Efficiency, Innovation, Aspiration, Dedication, and Collaboration.
2. Strict adherence to all safety personal protection equipment policies since the position routinely requires working in the shop floor environment.
3. Must have a thorough understanding of standard operating procedures to ensure highly efficient product flow through the value stream from start to finish.
4. Ability to understand and use computer systems required to initiate work orders.
5. Conformance to Good Manufacturing Practices and FDA guidelines. Timely completion of all required training.
6. Work closely with production work teams to perform inventory cycle counts.
7. Finish the component work order process. Upon order completion, put items to a Kanban location.

Sr. Dispatcher:

1. Ability to understand and use computer systems required to initiate and maintain work orders. Utilize programmable scanners as needed.
2. Perform inventory transactions to ensure precise inventory accuracy of stored goods as well as products flowing through the value stream.
3. Serve as a champion within the work team on cycle counting activities, including assurance of timely completion and high inventory accuracy. Cycle counting is performed on raw materials, bar stock, components, etc.
4. Allocate raw materials and stored components to the DHR as defined by the Bill of Material. Material Handling requires counting components and sawing bar stock to length while using verification methods such as calipers and/or a measuring tape.
5. Must have a thorough understanding of product routings and work order types, being able to differentiate between primary and alternate routings.
6. Identify raw materials with item/lot numbers for adding items to raw materials Kanban. Utilize methods such as labels and/or engraving machine marking tool.
7. Effectively communicate with other personnel, management, and engineering groups to solve problems and transfer information. Specifically, must effectively demonstrate ability to trouble-shoot issues with routings/work orders, bills of materials, cycle count discrepancies, etc.
8. Train others on how to perform the initiation of production work orders.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About You

We might be a great match if you:

1. have a focus on quality with strong attention to detail.
2. have a strong work ethic with a sense of urgency.
3. are a motivated self-starter that works well independently or within teams
4. have an understanding of production environments and supporting activities.
5. have basic computer application skills.
6. have the ability to read and write in English.
7. have the ability to operate within and sustain an organized work environment.
8. demonstrate company core values.

YOUR EDUCATION

Required: High School Diploma or GED

Preferred: Technical School Training with focus on computer skills is preferred.

YOUR EXPERIENCE

Dispatcher I: 1 year of related experience required

Sr. Dispatcher: 3 years of related experience required