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Human Resources Generalist

Winston Salem State University
Commensurate with education and experience
United States, North Carolina, Winston-Salem
601 South Martin Luther King Junior Drive (Show on map)
Dec 20, 2025
Human Resources Generalist
Please see Special Instructions for more details.
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
  • A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
  • If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
  • Salary will be determined based on competencies, equity, budget, and market considerations.
  • Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
  • Failure to complete the application completely may result in you not being considered for the vacant position.
  • Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
  • If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Position Details
Classification Information




Position Classification Title Human Resources Professional, Generalist
FLSA Exempt
Position Class EN

Position Overview


Position Summary
Winston-Salem State University ( WSSU) is seeking a dynamic and highly skilled Human Resources Generalist to deliver comprehensive HR services across talent acquisition, position management, benefits administration, and HR systems support. This role is responsible for managing the full recruitment lifecycle for staff, temporary employees, and Federal Work-Study ( FWS) students while ensuring full compliance with university, state, and federal regulations.
The HR Generalist serves as a key member in classification and compensation reviews, including SHRA to EHRA conversions, FLSA determinations, and market analyses to promote pay equity and competitiveness. Additionally, this position partners closely with the UNC System Benefits Shared Services Center to support employee benefits administration and leads campus-wide benefits education and outreach.
HR Generalist provides training, troubleshooting, and system leadership to ensure data integrity, optimize workflows, and support informed decision-making for the People Admin System. This role plays a vital part in strengthening WSSU's HR operations, enhancing employee experience, and supporting the university's mission through operational excellence and continuous improvement.

Key Responsibilities


Talent Acquisition & Hiring Support (30%)



  • Manage the full life cycle of recruitment for staff, temporary employees, and Federal Work-Study students.
  • Oversee job postings, applicant screening, background checks, education verifications, and onboarding documentation.
  • Coordinate and verify Form I-9 and E-Verify compliance.
  • Serve as the campus trainer for search committees, ensuring equitable and compliant hiring practices.
  • Prepare job offers and hiring proposals, including salary reviews and exception approvals.
  • Counsel employees on career mobility and support departments with workforce planning.
  • Track recruitment metrics (time-to-fill, applicant flow, offer acceptance rates).
  • Promote WSSU's employment brand and participate in orientation and engagement initiatives.
  • Maintain accurate personnel, applicant, and affirmative action records.



Position & Classification Management (30%)



  • Process budgetary and non-budgetary position actions.
  • Lead classification conversion processes
  • Conduct job analyses, desk audits, and JCAT reviews.
  • Perform classification, compensation, and FLSA status reviews.
  • Advise departments on pay structures, career banding, and workforce design.
  • Maintain position data across Banner, PeopleAdmin, DataMart, Comp Database, PRISM and WebFOCUS.
  • Lead classification and compensation studies and audits.

Benefits Administration (15%)



  • Serve as the primary campus liaison to the UNC System Benefits Shared Services Center.
  • Administer benefits enrollments and lead benefits fairs, vendor days, and benefits education sessions.
  • Provide on-site and virtual employee support for benefits-related services.


PeopleAdmin System Administration (10%)



  • Provide training, troubleshooting, and user support.
  • Coordinate system upgrades with IT and vendors.
  • Ensure workflows align with policy and regulatory requirements.


Data Administration & HR Service Requests (10%)



  • Generate institutional HR reports and dashboards.
  • Maintain HRIS data integrity.
  • Manage HR ticketing system requests.
  • Process Personnel Action Forms (PAFs).
  • Analyze service trends to improve HR processes and communication.


Other Duties (5%)



  • Participate in special HR projects and campus initiatives.
  • Assist with HR communications and website updates.
  • Provide cross-functional HR support as needed.
  • Support operational and strategic HR objectives.


Position Information






Position Number D07034
Working Position Title Human Resources Generalist
Building and Room No.
Anderson Conference Center, Suite 137
Appointment Type Permanent Full-Time
If Time Limited. No
Appointment Length.

Requirements and Preferences








Position required to work during periods of adverse weather or other emergencies Not Mandatory
Normal Work Schedule
8:00 am - 5:00 pm, Monday - Friday, occasional evenings during peak periods.
Department Required Skills

  • Bachelor's degree in Human Resources, Business Administration, or a related field; and 2-3 years of Human Resources experience or equivalent combination of education and HR experience.
  • Strong understanding of HR principles, employment law, and HRIS systems.
  • Ability to maintain confidentiality, demonstrate professionalism, and exercise good judgment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational skills with the ability to manage multiple priorities.


Preferred Years Experience, Skills, Training, Education

  • 4 - 5 years' related experience of Human Resources
  • Experience in a higher education or public sector HR environment.
  • Familiarity with HR systems such as PeopleAdmin, Banner, or equivalent platforms.
  • Experience conducting training sessions and leading system implementations or enhancements.
  • Experience managing HR service ticketing systems or similar platforms.
  • Experience in position management processes, including SHRA to EHRA conversions.
  • Experience managing temporary and federal work-study student employment.
  • Professional HR certification (e.g., PHR, SHRM-CP) is highly desirable.
  • Strong communication and interpersonal skills.
  • Attention to detail and ability to maintain confidentiality.
  • Proficiency in Microsoft Office suite and familiarity with HRIS systems (experience with specific systems is a plus).
  • Understanding HR principles, laws, and regulations (training or coursework in HR is beneficial).
  • Ability to work effectively in a team environment and manage multiple priorities.

Required License or Certification
Valid US Driver's License No
Commercial Driver's License Required No
Physical Required No
List any other medical/drug tests required
Posting Details
Posting Details






Internal Posting Only No
Time Limited Position No
Appointment Length
Salary Commensurate with education and experience
Open Date 12/18/2025
Close Date
Open Until Filled Yes
Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:

  • A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
  • If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
  • Salary will be determined based on competencies, equity, budget, and market considerations.
  • Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
  • Failure to complete the application completely may result in you not being considered for the vacant position.
  • Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
  • If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.


Supplemental Questions

Required fields are indicated with an asterisk (*).




  1. How did you hear about this employment opportunity?

    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other



  2. Do you have at least two (2) years of professional human resources experience?

    • Yes
    • No



  3. Do you possess a Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and professional HR experience?

    • yes
    • no



  4. How many years of experience do you have managing the full recruitment lifecycle (posting, screening, interviewing, background checks, onboarding)?

    (Open Ended Question)




Applicant Document
Required Documents

  1. Resume
  2. Cover Letter


Optional Documents

  1. Unofficial Transcripts
  2. References List

Applied = 0

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