Provider Network Development Specialist

Bamboo Health is the leader in Real-Time Care Intelligence solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country's largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments!

Summary:

The Provider Network Development Specialist will help shape and execute market-specific Network Strategies, manage the operational readiness of network partners, and ensure smooth cross-functional coordination. As Provider Network Development Specialist, you will partner closely with teams to bring networks from concept to activation to measurable impact.

The ideal candidate is highly organized, process-oriented, analytical, and experienced in managing complex cross-functional workflows within healthcare technology environments. This is a high-visibility individual contributor role for someone who enjoys structure, process, and delivering execution excellence.

What You'll Do:

• Partner with Account Directors to develop and execute Network Strategies in each market, ensuring cross-functional alignment and seamless implementation.
• Coordinate across departments to ensure alignment and readiness for network launch.
• Maintain standardized workflows, checklists, and documentation.
• Manage contracting for new Hub & Spoke partners.
• Translate partner workflows into system configurations and ensure go-live readiness.
• Identify high-potential referral hubs and support partner engagement activities.
• Develop tools, templates, and enablement materials for internal and external teams.
• Track KPIs, maintain dashboards, and collaborate on scorecards to measure network performance.
• Surface risks, troubleshoot delays, and ensure successful activation and utilization.
• Stay curious about emerging AI tools and how they can streamline or enhance work within your function.

What Success Looks Like...

In 3 months...

• Fully ramped on Hub & Spoke and Network Build Playbooks.
• Independently managing contracting and configuration workflows.
• Supporting ADs with strategy execution and readiness tracking.
• Identify at least one opportunity in your role to pilot or apply AI or automation (e.g., streamlining a task, summarizing data, generating content).

In 6 months...

• Managing multiple statewide network builds concurrently.
• Reducing delays between contract execution and training readiness.
• Producing clear, reliable readiness and performance reporting.

In 12 months...

• Recognized as a core driver of Network Strategy and execution.
• Supporting scalable activations across multiple states.
• Demonstrating measurable improvements in onboarding speed, activation, and utilization.

What You Need:

• Bachelor's degree in healthcare, business, public health, or related field.
• 5+ years in healthcare operations, implementation, program coordination, or network operations.
• Experience with workflow configuration, onboarding, or software implementation.
• Familiarity with behavioral health, referral networks, or health IT preferred.
• Strong organizational skills, attention to detail, and process discipline.
• Comfort with dashboards, trackers, and performance reporting.
• Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows.
• A forward-thinking, curious mindset with an openness to experimenting with new technologies.
• Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments.
• Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
• The ability to travel periodically for work.

What You Get:

• Join one of the most innovative healthcare technology companies in the country.
• Have the autonomy to build something with an enthusiastically supportive team.
• Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
• Receive competitive compensation including health, dental, vision and other benefits.

Belonging at Bamboo

We Care. #BambooHealthValuesCare

Every human being has the right to the best possible healthcare. Our Real-Time Care Intelligence solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time - regardless of physical, behavioral or social barriers.

We're a great place to work because we care. We continually seek to learn about our differences and ensure the unique perspectives and contributions of all employees are welcome, valued and celebrated.

Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams and cultivating a sense of belonging.

Bamboo Health is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Bamboo Health GDPR/RODO

To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. All valid job postings will be listed on our careers page. Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process.

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