New

Program Manager

McLean Hospital
United States, Massachusetts, Arlington
17 Hillside Avenue (Show on map)
Dec 17, 2025
The Program Manager is responsible for the daily operations of the program. Under the supervision of the Program Director, the Program Manager will maximize the operational efficiency of all program aspects and be responsible for implementing all general, emergency, personnel, and program-specific policies and procedures necessary to ensure a safe and efficiently run department. Does this position require Patient Care?No Essential Functions Recruit, hire, train, and supervise staff. -Ongoing development/implementation of New Hire Orientation to document all measures taken to orient new staff and ensure adequate/thorough education and training for employees. -Collaborate with the Program Director regarding any necessary issues of disciplinary action, including review of any documented verbal counseling and written warnings. Complete annual Performance Appraisals alongside the Program Director. -Oversee all general services provided in the program to ensure compliance with program mission, established philosophies, and published Program Guidelines. -Assist in building and leading a high-performing team. -Act as a liaison between all levels of staff to effectively address all program concerns, respond to complaints, escalate issues, and ensure coverage as needed. -Develop systems and procure organizational tools to improve efficiency, orderliness, and safety. Education Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Program Management Experience 3-5 years preferred or Supervisory/Team Leadership Experience 3-5 years required Knowledge, Skills and Abilities - Knowledgeable of program management principles, methodologies, and tools. - Demonstrated experience in leading and managing cross-functional teams. - Excellent strategic thinking and problem-solving skills. - Strong business acumen and ability to identify and pursue funding opportunities. - Excellent communication and presentation skills. - Ability to work in a fast-paced, dynamic environment and adapt to change. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The McLean Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.