Driver License Examiner Assistant - Lawndale

NOTE: This posting will close on DECEMBER 25, 2026 or after 30 applications are received, whichever occurs first.

Are you eager to seize an exciting opportunity that allows you to showcase your dedication to public safety while assisting individuals in navigating the vital process of obtaining their driver's licenses? In this role, you will play a key part in ensuring a seamless and efficient operational workflow. You will have the opportunity to build connections with applicants from various backgrounds, utilizing your communication skills and customer-focused approach. By joining this team, you will not only experience personal and professional growth within the Department of Transportation but also contribute significantly to road safety by ensuring that only qualified individuals are granted their licenses.

In this position, you will play a crucial role in delivering driver licensing services to the public. Your responsibilities will include welcoming customers, verifying their identification, assisting with application forms, and inputting data into online licensing systems. You will also provide necessary forms and informational brochures tailored to customer needs. Additionally, you will conduct standardized knowledge tests to evaluate applicants' comprehension of motor vehicle laws and perform vision screenings using specialized equipment. Accurate entry of test results and application data into online systems via a PC terminal is vital.

You will independently handle public inquiries and must possess a thorough understanding of the services available, including the requirements for obtaining both REAL ID and non-REAL ID products. You will provide information on various services such as license renewals, duplicates, out-of-state transfers, motorcycle licenses, and commercial driver's licenses, along with their associated restrictions and endorsements. Furthermore, it is essential to apply and document the correct fee waiver codes when applicable, in accordance with Fee Waiver Guidelines. Compliance with the Driver and Vehicle Services Customer Service Policy and REAL ID regulations is mandatory, including the issuance and scanning of the Non-Native Born US Citizen/Non-US Citizen Courtesy Form (DL-160) as required.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel as needed
• Telework:You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.