Operations Manager Job

Primary location:Johnstown,Ohio
Relocation offered:No
Employment status:Full-Time
Travel:<10%
Non-compete:No

The estimated base salary range for this role is $125,000 to $145,000per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors

What does it mean to work at Steel Ceilings, a subsidiary of Armstrong World Industries?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more.
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

Reporting to the Plant Manager, the Operations Manager is responsible for directing and managing production and related postproduction support services at the Johnstown Plant. This role will help define and execute the future of our work environment by understanding and supporting the future vision of the plant, promoting plant culture transformation, balancing technical and social needs of the organization to create a Lean based approach including clear accountability to drive employee engagement.

The incumbent will be a key member of the Leadership Team, a back up to the Plant Manager, and will have process and organizational responsibility over finishing operations.

Additionally, the Operations Manager will champion the use of Lean manufacturing principles and continuous improvement processes by supporting the understanding and use of lean/PI tools and techniques, effective root cause analysis and problem solving, data analysis, and the use of metrics to gauge success.

Essential Duties and Responsibilities include the following. Other duties may be assigned as the role is further developed.

Safety

• Demonstrates leadership to promote work practices and methodologies that provide for a safe working environment and promotes environmental responsibility.

• Models personal and organizational leadership to deliver an effective safety process.

• Ensures training, guidance, and support of the production employees, as needed, to ensure the safe production of needed items to meet customers' orders and expectations

Total Customer Experience

• Ensures all aspects of production, from the receipt of raw materials to the completion of finished product, meet the external and internal customer requirements.
• Develops / creates forward-thinking initiatives that will ensure improved quality standards, customer satisfaction, and excellent customer service.

• Leads the implementation of systems for the sustainable improvement of product quality and customer service, optimizing material flow, ensuring OTS
• Develops and builds relationships with key customers, suppliers, and employees.

Talent Management & Lean Leadership

• Operational Ownership, establishing performance levels, driving accountability to safety, quality, service, and cost of the manufacturing operation.
• Owns Daily Management systems to track daily performance, facilitate communication, and promote successful performance.
• Partners with Supply Chain to optimize transactional flow for in-house & external vended products, creating and executing work schedules, developing a RM & WIP strategy & storage locations
• Leads SAP & Epicor Integration
• Champions Metals Expansion, and WBS oversight
• Along with the Plant Manager, drives the problem-solving culture within the facility.
• Coaches and develops direct reports to exhibit AWI core competencies which delivering desired business results.
• Inspire in others the desire to achieve business excellence personally as well as for the plant by demonstrating role model leadership behavior in support of the Johnstown plant vision, mission, values, and corporate operating principles.
• Communicates the needs of the business assuring employees understand changing expectations, cost and performance issues, and the development and implementation of new individual and team performance requirements and capabilities to meet those business needs. Monitors performance and makes recommendations regarding the design of work, staffing levels and capabilities required to operate the business.
• Supports production of products manufactured at the Johnstown Plant including New Product Development (NPD) & product qualifications, capital installations, and quality assurance procedures.
• Champions the development of TPM Systems plant-wide.

Supervisory Responsibilities

Direct supervision of the following roles:

• • Production Supervisor
  • Process & Quality Engineer

Travel: Moderate local travel expected including occasional overnight job site/supplier visits; approximately 10%.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent communication and presentation skills, internal and external to the organization.
• Results-oriented professional with strong integration skills who can work across organizational lines to drive customer satisfaction and improved efficiencies.
• Ability to juggle multiple complex priorities simultaneously.
• Ability to work & develop within a team environment.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

1. Office Environment - This position operates in a professional office environment and is not exposed to adverse environmental conditions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. No PPE is required.
2. Plant Environment - This position operates in a manufacturing setting and can be subject to extreme cold and hot temperatures; uneven walking surfaces with cords, tools, and other obstacles; intermittent loud noises; and dusty or dirty conditions. Required PPE includes hard hat (when required), safety glasses, earplugs, steel toe/composite boots, and fall protection.

Education and/or Experience

Bachelor's degree in a technical discipline required; preferably engineering, business, or supply chain.

• Minimum of 5years of manufacturing leadership experience.
• Experience working in a matrixed organization structure desired.
• Experience with using continuous improvement tools and methodologies and lean principles such as Six Sigma, 5-S, Lean Manufacturing, TPM.

Why should you join Steel Ceilings, a subsidiary of Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1B in revenue, AWI has about 2,800 employees and a manufacturing network of fifteen facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 150 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Johnstown OH)

Steel Ceilings, Inc.,a subsidiary of Armstrong World Industries, Inc. (AWI), is one of fifteen AWI plants in North America. Our Johnstown plant in Central Ohio is located a mere 30 minutes from the capital of Ohio, Columbus, a majormetropolitan area. Known for its quaint "small-town America" vibe, its proximity to Columbus, the 15th largest city in the US, provides the best of both worlds. In addition to the numerous golfing opportunities that Johnstown can boast about. There are car cruise-ins, concerts, bike path trails, theatrical performances, street festivals, and antique fairs hosted in the area year-round.

Steel Ceilings, a subsidiary of Armstrong World Industries,is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisitionand let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!