Platform Engineer 2

POSITION SUMMARY:

The Platform Engineer 2 is a crucial member of the Storage & Virtualization Team and focuses on moving many of our current platforms to a resilient state between multiple data centers and the cloud. Getting familiar with new advanced technologies while ensuring stability and performance within the existing infrastructure will be essential. Makes updates to system related installation documentation. Performs end-user support. Proactively researches and locates necessary tools and processes to identify troublesome trends as they develop. Ensures a stable performance environment for the enterprise systems. Participates in various IT projects intended to continually improve/upgrade the enterprise platforms.

Position: Platform Engineer 2

Department: Tech Support

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Design, implement, and maintain a scalable and secure VMware VDI environment.
• Monitor and optimize virtual desktop pools for performance and end-user experience.
• Implementation of system upgrades and modifications, including planning, testing, scheduling, and coordination. Ensures that change management and defined security procedures for all assigned systems are executed following organizational standards.
• Analyze, monitor, and maintain systems and implement changes required to achieve performant workloads.
• Lead infrastructure migration to resilient on-premises cross-site deployments and cloud platforms.
• Proactively identify trends, determine incident root causes, and manage adverse events from identification to resolution, including metrics and capacity planning.
• Perform research, analysis, system design, documentation, testing implementation, and ongoing support for the end user workspace environment.
• Mitigates risk by following established standards for vulnerability remediation.
• Maintain and perform tuning on various virtualization technologies in coordination with multiple infrastructure teams.
• Must be able to work independently with little to no daily supervision, is a team player, and be open to ideas and learning.
• Collaborate closely with project managers, technical leads, database administrators, and other team members to ensure timely and budget-compliant project implementations.
• Be part of a regular on-call rotation schedule.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

N/A

EXPERIENCE:

• Bachelor's degree in computer science, information systems, or another related field. A combination of education and experience may meet qualifications. Work equivalency.

KNOWLEDGE AND SKILLS:

• Detailed knowledge and hands-on experience with VMware and/or Citrix products including virtual desktops.
• Knowledge of networking fundamentals, including DNS, TCP/IP, and Routing protocols.
• Working knowledge of the ITIL framework, including change, incident, and problem management.
• In-depth knowledge of virtualization-storage interface methodologies (SDRS/thin-on-thin, replication datastores, etc.)
• Experience installing and configuring systems Dell systems (Cisco UCS is a plus)
• Creative and analytical thinker.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.