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Patient Account Rep MCAS Lead, Ambulance Services (Full-time, Day)

Prisma Health
United States, South Carolina, Greenville
300 East McBee Avenue (Show on map)
Dec 04, 2025
Inspire health. Serve with compassion. Be the difference. Job Summary Coordinates the prompt and accurate collection of information for entry into the patient billing system. Enters information into computerized billing network and works to obtain necessary information for follow-up. Maintains time and attendance system. Works with manager in order to make organizational changes in order to maximize reimbursement by following guidelines established by GHC and GHS. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Enters data into electronic billing system Serve as the primary resource for resolving escalated patient account issues and complex billing or payment discrepancies. Assists with onboarding, training, and ongoing development of team members to ensure competency and compliance with policies and procedures. Audits patient accounts to ensure accurate posting, billing, and reconciliation in accordance with payer and regulatory requirements. Collaborates with internal departments such as patient access, medical records, and revenue cycle to streamline workflows and resolve account-related issues. Support leadership in implementing process improvements, new policies, and system upgrades. Maintains strict confidentiality of patient and financial information in compliance with HIPAA and organizational policies. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma/highest degree earned preferred Experience - Five (5) years of patient accounts or related experience. In Lieu Of N/ A Required Certifications, Registrations, Licenses N/A Knowledge, Skills and Abilities N/A Work Shift Day (United States of America) Location Mobile Care Ambulance Services Facility 1024 Prisma Health EMS Department 10247256 Ambulance Services Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.