New

Director of Training, Fundraising Success

National Multiple Sclerosis Society
life insurance, paid time off, paid holidays, 401(k)
United States, New York, New York
733 3rd Avenue (Show on map)
Dec 02, 2025
WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Director of Training, Fundraising Success designs scalable learning experiences that elevate the success of 200+ event fundraisers across peer-to-peer, social (galas/luncheons/golf), and DIY fundraising. This role delivers high-impact onboarding and continuous development that drives revenue growth and deeper donor engagement. Ideal for a self-directed leader who thrives in a dynamic environment, this position partners closely with senior fundraising leadership to shape and execute training strategy. The role reports to the Senior Vice President of Peer-to-Peer and Event Fundraising. Main Responsibilities: Design and deliver high-impact training experiences for fundraisers at all levels across peer-to-peer, social and DIY campaigns. Build scalable, role-specific onboarding and development programs that accelerate staff readiness and long-term performance. Partner with fundraising leaders (VPs, Assistant VPs) to identify skill gaps, training needs, and opportunities for performance improvement. Drive alignment across campaigns and regions by establishing shared training standards, common language, and clear expectations that enable fundraisers to move in the same direction. Translate fundraising strategies into actionable training content, tools, and experiences that drive revenue and donor engagement. Create and maintain a library of resources, toolkits, and on-demand learning content aligned to core fundraising competencies, ensuring content is accessible, equitable, and inclusive for all fundraisers, regardless of geography, tenure, or background. Track and measure training effectiveness using feedback, adoption, and performance outcomes; apply data to inform continuous improvement. Partner across the organization (e.g., People & Culture, Marketing, Operations, Technology) to ensure fundraising training aligns with adult learning best practices, organizational values, and the systems, processes, and tools that support execution. Stay current on fundraising trends, learning science, and instructional best practices to evolve the Society's learning strategy over time. Serve as a visible champion for fundraiser development, growth, and performance culture. What We're Looking For: 5+ years of experience in fundraising, team leadership, sales enablement, adult learning, or a related field Ability to travel up to 20% for regional meetings, training delivery, or project work Deep understanding of event fundraising strategies, tools, and campaign models (peer-to-peer, galas, DIY) Strong facilitation and communication skills, with the ability to engage audiences in both virtual and in-person settings Confidence and credibility to partner with and support senior leaders, including Vice Presidents and Assistant Vice Presidents Experience creating resources, presentations, or guides that support skill development and adoption Proficiency in MS Office, (PowerPoint, Excel, Teams), with working knowledge of emerging tools like CoPilot Ability to quickly learn and apply new tools, including virtual instructor-led software ande-Learning authoring tools Ability to analyze training impact through data collection, reporting, and feedback loops Proven ability to work independently, take initiative, and lead projects from concept to execution with minimal oversight Preferred Qualifications: Experience building training programs in a distributed nonprofit or sales environment, including experience onboarding and mentoring fundraisers and cross-functional teams Familiarity with adult learning principles and instructional design models (e.g., ADDIE, Kirkpatrick) Experience with e-learning tools and/or learning management systems (e.g., Workday Learning) Understanding of how training supports performance outcomes in fundraising or sales contexts Location Requirements Remote - Flexible Location Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships. Compensation \| Benefits: The estimated hiring compensation range for this role is $80,000-$100,000. Final offers will be based on the candidate'sgeographic location, consider career experience and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include a considerable Paid Time Off Plan; Paid Holidays; 401k Retirement Savings Plan with Society match; Commuter Benefit Plan; Comprehensive Health & Welfare benefits including Medical, Dental, Vision, Flex Spending Accounts, Life Insurance, Disability Coverage, Spring Health Membership offering free therapy and professional coaching, as well as additional voluntary benefit offerings. Not to mention, you will join an incredible mission focused team of people! We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Partner - Knowledge Expert. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.