Treasury Associate
 Spok, Inc | |
 United States, Texas, Plano | |
| 3000 Technology Dr Ste 400 (Show on map) | |
 Nov 25, 2025 | |
|
Description
Onsite / Plano, TX
Summary:
Responsible for daily processes of applying payments to customer accounts, processing adjustments to customer accounts, and resolving issues in a timely fashion. Role will work with management to further improve and streamline processes to gain efficiencies where possible.
Essential Duties and Responsibilities:
>Assist in mail delivery/processing.
>Identify and resolve issues.
>Prepare analysis of customer accounts.
>Post and deposit customer payments by recording cash, checks, and credit card transactions in the proper billing system.
>Review and post adjustments on customer accounts.
>Review Tax Status of customer and update accordingly.
>Answer billing questions, internal and external, as they arise; accurately and efficiently.
>Assist in monthly closings as needed.
>Maintain records by scanning and indexing correspondence, receipts, debits, and credits.
>Generate daily, monthly, quarterly, or annual reports detailing accounts receivable activity.
>Review and audit third party invoices.
>Reconcile daily activity as needed for receivables.
>Research documentation to ensure appropriate recording of payment.
>Track work completed.
>Assist customers with non-payment issues to reach reconciliation.
>Provide supporting documentation for audits.
>Assist with special projects, as necessary.
Required Education, Skills, and Experience
>Associate's degree and 3 years' experience in Accounts Receivable.
>Problem resolution with a history for identifying problems and determining solutions.
>Extensive experience in developing working relationships with internal and external customers.
>Ability to train team members or demonstrate enhancements.
>Strong knowledge of computers and understanding of software applications such as Microsoft Word, Excel, and TMS applications. Pay and Benefits: There are a host of factors that can influence final salary for a position at Spok, including, but not limited to, geographic location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Spok that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At Spok, you will receive comprehensive benefits such as; three robust health, pharmacy, vision and dental care plans including a health savings account option, wellness, financial wellness, retirement, family support, continuing education, and time off benefits. | |