Facilities and Maintenance Supervisor

POSITION PURPOSE:

Must reside in or around Upstate, SC or be willing to relocate to the Greater Greenville, SC area.

Responsible for planning, organizing, and directing the activities of the branch facilities maintenance functions. Secures bids and negotiates vendor service and maintenance contracts within prescribed limits. Reviews work and billing to ensure services and applicable supplies (as needed for maintenance or other branch facility need) are of acceptable quality at the best possible cost. Ensures facilities operations are completed in accordance with established policies and procedures and comply with all legal and safety regulations (including ADA and OSHA). Oversees related budgeting and controls financial expenditures. Coordinates maintenance activities, vendor relationships, and small facility projects to ensure all CPM locations are safe, well maintained, and member-ready. Consistently exceeds internal member expectations.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

1. Assumes responsibility for the development and implementation of effective Facilities Department policies, procedures, and planning.

a. Assists the SVP of Retail and COO in developing short- and long-term goals and plans. Assists with budgeting and expense forecasting.

b. Executes operational goals and ensures that branch maintenance plans support overall credit union objectives.

c. Develops, implements, and reviews policies and procedures for facilities maintenance to ensure efficiency and consistent service delivery.

2. Assumes responsibility for the effective operation and maintenance of all Credit Union branches.

a. Oversees branch facility maintenance including janitorial, landscaping, HVAC, lighting, and other vendor-supported services.

b. Manages vendor relationships and ensures regular preventive maintenance schedules are followed.

c. Coordinates or performs minor handyman work and small-scale facility projects, such as repairs, fixture replacements, and equipment upgrades.

d. Conducts periodic facility inspections and identifies needed repairs or improvements.

e. Ensures branches are clean, safe, and in good working order at all times.

f. Partners with Security to ensure proper lighting and safety measures are in place.

3. Assumes responsibility for the effective administration of the Facilities Department.

a. Oversees vendor and supplier contracts, obtains bids, and arranges for service agreements within approved limits.

b. Researches and evaluates vendors to ensure quality, reliability, and cost effectiveness.

c. Ensures that maintenance agreements and leases are current and properly documented.

d. Ensures compliance with legal regulations, including ADA and OSHA requirements.

e. Tracks and promptly resolves facility-related issues and requests.

4. Serves as a Service Ambassador by displaying courtesy and attentiveness to help internal teams, vendors, and contractors feel valued.

a. Serves as the liaison between CPM and its vendors for all branch facility-related needs.

b. Builds and maintains productive relationships with suppliers, ensuring prompt and professional service.

c. Supports and protects the Credit Union's reputation by embracing its Mission, Vision, and Core Values.

5. Assumes responsibility for communication and coordination with Credit Union staff and management.

a. Assists and supports branch managers and other departments with maintenance and vendor needs.

b. Keeps the SVP of Retail and COO informed of significant activities, issues, or recommendations.

c. Completes required reports and documentation accurately and on time.

d. Participates in management meetings and training sessions as required.

6. Assumes responsibility for related duties as required or assigned.

a. Completes special projects and assignments as requested.

b. Ensures work areas and facilities are secure, safe, and well maintained.

c. Attends certified training sessions as needed

PERFORMANCE MEASUREMENTS:

1. Credit Union facilities are clean, well maintained, and in good repair. Facilities meet Credit Union needs and are improved or remodeled as needed.
2. Vendor/supplier sources are effectively researched. Low cost, quality, and reliable sources are developed. Alternate sources are maintained. Good working relations exist with vendors, suppliers, and trade professionals. Inventory levels are appropriate, controlled, and accurately recorded.
3. Purchasing functions are conducted in accordance with established policies and procedures. Related documentation is complete and timely.
4. Department policies and procedures are regularly reviewed and modified as needed. Appropriate Department goals and plans are formulated. Facilities' operations are in compliance with OSHA and ADA regulations.
5. Effective working relations and coordination exist with branch and department personnel. Support and assistance are provided as requested.
6. Management is appropriately informed of area activities.

REQUIRED EDUCATION AND EXPERIENCE:

• High school graduate or equivalent.
• Additional business course work strongly preferred.
• At least five years of related experience in facility management.
• Supervisory experience very helpful.
• Thorough understanding of purchasing policies and procedures.
• Familiarity with sources of vendors and suppliers.
• Understanding of building maintenance, repairs, and construction procedures.
• Knowledge of Credit Union purchasing and facility needs.
• Knowledge of ADA and OSHA regulations.

ADDITIONAL SKILLS AND QUALIFICATIONS:

• Driver's License.
• Bondable.
• Strong planning and problem-solving skills.
• Well-organized and able to handle complex scheduling functions.
• Good supervisory abilities.
• Solid communication and negotiation abilities.
• Able to skillfully operate PC, calculator, drill, saw, snowplow, salt/sand spreader truck, and all related machinery.

PHYSICAL REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.

• Medium work; exerting up to 50 lbs. occasionally, and/or up to 20 lbs. frequently, and 10 lbs constantly.
• Worker is subject to changing inside and/or outside temperatures which may include extreme heat (temperatures above 100 degrees) or extreme cold (temperatures below 32 degrees).
• Climbing Includes ladders, scaffolding, ramps, poles, etc.
• Works both inside and outside. Subject to weather.
• Must work under hazardous conditions including high places, chemical exposures, electrical current, moving machinery, exposure to blood, etc.
• Frequent local travel.
• Frequent out-of-town travel.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

COMPLIANCE AND TRAINING RESPONSIBILITIES: Employees must comply with CPM's policies and all applicable laws and regulations, including but not limited to GLBA, BSA, SAFE Act, and Regs B, D, E, CC, and Z. They are responsible for protecting the privacy, integrity, and confidentiality of information. Employees are also required to complete all mandated compliance and information security training to maintain regulatory and security standards.

AFFIRMATIVE ACTION/EEO STATEMENT

CPM Federal Credit Union is an Equal Opportunity Employer who recruits, and hires qualified applicants without regard to race, color, religion, sex, pregnancy, childbirth, and related medical condition (including, but not limited to lactation), sexual orientation, national origin, age, disability, gender identity, protected veteran status or any other protected characteristic.