Patient Service Representative, FT, Days - Rogers Ear, Nose and Throat Clinic

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.

Qualifications:

• Patient Service Representative

  • Education: High school diploma or equivalent

  • Experience Preferred: None

  • Preferred Skills: Bilingual in English and Spanish.

  • New hire must attend Clinic Core Front Desk Training through Clinical Education.
    All new hires are hired into this role.

  Advanced Patient Service Representative

  • Education: High school diploma or equivalent
  • Current Patient Service Reps who are moving to Advanced title on the career ladder must complete both Patient Service Rep and Advanced PR competencies prior to being promoted.
  • Preferred Skills: Bilingual in English and Spanish.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.