Revenue Cycle Manager-Pre-Services/Coding

MINNESOTA ONCOLOGY

Are you an experienced Revenue Cycle leader ready to make an impact?

Minnesota Oncology is seeking a dynamic Pre-Service Manager with a strong background in back-end revenue cycle operations, including coding expertise.

At Minnesota Oncology, we foster a collaborative, patient-centered culture where every team member plays a vital role in delivering exceptional care. We value innovation, integrity, and compassion, and we are committed to supporting professional growth through ongoing education and development opportunities. Join a team that thrives on teamwork, respect, and making a difference in the lives of patients every day.

Take the next step in your career-apply today and join our team in the fight against cancer!

JOB SCOPE:

Manages front-end and charge capture revenue cycle processes for multiple sites within multi-specialty practice. Oversees intake, patient financial estimates/payment arrangements, charge capture (including surgical coding) and charge entry processes for compliance with federal and state regulations, as well as payer guidelines. Partners closely with Regional Business Office (RBO) to optimize revenue cycle workflows. Coordinates with clinical and operational staff to ensure optimal revenue cycle processes and adherence to The US Oncology Network's policies and procedures. Supports and adheres to The US Oncology Network's Compliance Program, to include the Code of Ethics and Business Standards.

At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference.

Come join this dynamic team who is passionate about providing exceptional care to our patients.

Why Work for Us?

We offer a competitive benefits package that includes -

• Medical
• Dental
• Vision
• Life Insurance
• Generous Paid Time Off (PTO)
• Company-paid Short-term and Long-term Disability Coverage
• 401k plan with company contribution
• Wellness program that rewards you practicing a healthy lifestyle
• Tuition Reimbursement
• Employee Assistance Program and Discount Program to some of your favorite retailers
• Free Parking
• Career Growth and Development
• Supportive Team and Resources

ESSENTIAL RESPONSIBILITIES:

• Leads team of Patient Benefit Representatives who are responsible for interfacing with patients to estimate costs, develop payment arrangements and recommend potential patient financial resources

• Leads team of coders to ensure accurate, timely and efficient charge capture

• Interfaces closely and regularly with the Regional Business Office (RBO) to optimize revenue cycle workflows, efficiencies and outcomes among and across practice and RBO teams.
• Manages revenue cycle projects at the Practice level.

• Leads strategic initiatives to optimize revenue cycle performance, including process redesign, leveraging technology, and metric-driven management.
• Accountable for achieving key performance indicators (KPIs) in revenue capture, collections, and compliance.

• Serves as a central resource for relevant processes.
• Ensures compliance with The US Oncology Network and Practice operating procedures.

• Verifies appropriate collections procedures are being followed.
• Optimize point-of-service collections.

• Develops, monitors, and assesses business metrics to refine processes and improve efficiencies.
• Regularly provides revenue cycle status including reports, metrics, and presentations.

• Collaborates with Physicians, various practice departments, and RBO management to identify areas of exposure and to design processes to increase knowledge and improve outcomes in service, quality and accuracy, including patient accounting and revenue compliance.
• Serves as a liaison between Practice and RBO.

• Oversees the talent acquisition process for direct and indirect reports.
• Develops and modifies training curriculum for new staff, oversees new staff onboarding process.

• Enforces adherence to Practice and The US Oncology Network's policies; maintains compliance with state and federal guidelines

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Finance, Business, or equivalent.

• Minimum 8-10 years of multi-specialty medical revenue cycle management experience required with a consistent track record of achieving metrics.

• Minimum 4 years of supervisory experience successfully resolving a variety of people issues.
• CPC Preferred

Salary: $90,000 - $135,000

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.