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Director of Clinical Operations

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Boston
55 Fruit Street (Show on map)
Nov 17, 2025
Summary
Provide oversight, training, and guidance to the clinical team. May have some research components to the role and may draft a comprehensive IRB document and update it as needed when procedures and personnel are required. Will oversee staff and train them on the department procedures and perform clinical functions within the department. Responsible for overseeing the daily operations of department functions. Ensures the delivery of high-quality patient care by optimizing workflows, managing staff performance, and facilitating communication between care teams. Works to streamline processes, improve patient outcomes, and ensure compliance with hospital standards and regulations.
Does this position require Patient Care? No
Essential Functions
-Provide oversight, training, and guidance for the staff.
-Participate in monthly Case Review and Audit meetings.
-Write or supervise writing clinical summaries following receipt of records and chart reviews following visits and ensure following standard operating procedures.
-Leads initiatives to build and advance the clinical department infrastructure.
-Create and manage budgets, monitor financial performance, and take corrective action as needed.
-Submit Research documentation as required.

Education
Master's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
No

Experience
Experience with ADI and ADOS (autism diagnostic instruments) 3-5 years required and Clinical Assessment experience 1-2 years preferred

Knowledge, Skills and Abilities
- Familiarity with psychological measures and instruments (Vineland, SRS, SCQ, CBCL, ABCL).
- Experience with bereavement support.
- Strong analytical skills and excellent judgment.
- Excellent communication and interpersonal skills.
- In-depth knowledge of clinical documentation standards and regulatory requirements.
- Trains, manages, and mentors subordinate staff.
- Strong computer skills.

Position-specific job description provided to selected candidate.



Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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