Payment Performance Product Manager

Job Description

Job Description Summary

Manage life cycle product planning activities and high quality delivery of Worldpay new products, enhancements and releases to market. Defines product roadmap to meet market requirements in support of product line strategy by considering position in life cycle, product profitability, pricing strategies, client satisfaction and sales success rate.

Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.

About the team

Worldpay aims to ensure that consumers experience successful transactions every time they spent. To support this goal, Worldpay has established a dedicated team focused on Authorization Rates.

This team is a key pillar within our Authorization improvement efforts at Worldpay. In this role, you will be part of a global team focused on driving improved payment performance for our merchants made up of product managers, product owners and data analysts. The team will drive development of the authorization optimization in line with best practices, user feedback, data science - driving innovation for our merchants, as well as developing critical auth tooling and dashboards.

The team will require a product manager who is equally comfortable with collaborating with wider business stakeholders and optimizing in line with business priorities, as they are engaging in technical content and delivering with the engineering team on optimization vision, feature and issue prioritization, and driving swift progress.

What you will be doing

Manage life cycle product planning activities and delivery of high quality products, enhancements and releases to market. Defines product roadmap to meet market requirements in support of product line strategy by considering position in life cycle, product profitability, pricing strategies, client satisfaction and sales success rate.

Key areas in which you will add value:

• Product Roadmap & Delivery:
  • Shape and own the product roadmap and vision for authorization tooling and analysis, taking inputs and user-feedback from internal key stakeholders
  • Own the creation and prioritization of a product backlog within the auth suite of products
• Contribute to cross-team problem-solving regarding authorization performance, and deliver presentations to colleagues and other teams as needed
• Own progression of developments & features through to product ionization, guide engineers to deliver enhancements, fixes and features that are rapid in frequency and drive business value
• Ensure blockers to development are identified and addressed (with escalation as needed)
• Define release planning cycle for the team, and engage with wider business PI planning timelines to ensure any required capacity is allocated

What you bring:

• Experience in product management, program management, or business analysis within a technology or data-driven environment.
• Strong understanding of authentication, data tooling, and dashboard/reporting solutions.
• Excellent communication, stakeholder management, and facilitation skills.
• Ability to translate business needs into technical requirements and actionable tasks.
• Experience with agile methodologies, backlog management, and sprint planning.
• Familiarity with data architecture and flexible reporting tools is a plus.

Added bonus if you have:

• Knowledge and experience of Worldpay platforms and data architectures
• Knowledge of Agile and Design Thinking
• Basic experience in SQL and Snowflake

What we offer you

• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in the payment industry
• Time to support charities and give back in your community

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.