DIRECTOR, HEALTHCARE FACILITY SECURITY

The Healthcare Facility Security Director collaboratively develops, implements,and monitors security processes in the medical environment that are consistent with regulatory and industry standards, and Duke University Campus Police Department (CP), Duke Health System and medical facility leadership expectations. This position reports to the Director, Health System Security within the CP. This position is expected to be available to monitor and manage significant security incidents at the assigned medical facilities.

• Manage performance to ensure quality outcomes by establishing performance standards and goals for security operations, benchmarking with other agencies, understanding and meeting priorities and developing inspection and monitoring systems to check compliance.
• Collaboratively develop standards, considering input from officers, healthcare staff and leadership, and industry practices.
• Track and analyze data to inform decisions.
• Develop and implement security policy and procedures in compliance with hospital policies and state and federal laws.
• Ensure compliance with security related standards of The Joint Commission. Also base procedures on recommendations of the International Association of Healthcare Safety and Security (IAHSS) applicable Duke policies, etc.
• Assist in crafting healthcare policy. Supervise, educate, train, and mentor healthcare security personnel.
• Serve as the CP representative on various committees, keeping the Director, Health System Security informed.
• Provide consultation to DUH entities on security measures and technologies in new construction or renovations that is consistent with the Health System and appropriate guidelines, such as the IAHSS.
• Work collaboratively with the Director, Health System security and hospital leadership to develop consistent policy, measures, and security technologies.
• Develop and maintain strong relationships with hospital leaders and director, CP, first responders, prison and jail managers, etc.
• Work to reduce the risk of workplace violence among healthcare clinical staff and CP staff.
• Recommend and support efforts to reduce risk; serve on behavioral assessment teams.
• Maintain the privacy and security of all confidential and protected health information.
• Use and disclose only that information which is necessary to perform the function of the job. Plan, coordinate and manage special events and dignitary visits.
• Supervise and or conduct security programs for hospital staff and others as needed.
• Work closely with Health System Emergency Management to ensure coordinated response and efforts.
• Evaluate and assess physical security technologies and operational processes.
• Analyze data on incidents to recommend processes to reduce harm.

Performs other duties incidental to the work described herein. The above statements describe the general nature and level of work being performed by the individuals assigned to this classification. This is not intended to be an exhaustive list of all the responsibilities and duties of personnel so classified.

Able to assess problems objectively, understand others viewpoints and strongly collaborate with others. Values others; works to develop team through appropriate training and experiences. Stresses relationships with others, both internal and external to the organization. Strong verbal and written communication skills. Commitment to de escalation techniques. Constant attention to customer service. Proven skill in leading teams. Demonstrated social responsibility.

Able to assess problems objectively, understand others viewpoints and strongly collaborate with others. Values others; works to develop team through appropriate training and experiences. Stresses relationships with others, both internal and external to the organization. Strong verbal and written communication skills. Commitment to de escalation techniques. Constant attention to customer service. Proven skill in leading teams. Demonstrated social responsibility.

Anticipated Pay Range:

Duke University provides an annual base salary range for this position as USD $78,161.00 to USD $156,319.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family- friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Work requires communications and analytical skills generally acquired through completion of a bachelors degree program or an equivalent combination of relevant education and/or experience. Requires a valid North Carolina Drivers License. Preferred Education and Training: Extensive specialized experience and certification in healthcare security management through the International Association of Healthcare Safety and Security (IAHSS) and with knowledge of the Clergy Act, HIPAA, CMS and Joint Commission requirements.

Work requires knowledge of security management/operations in a health care setting, generally acquired through four years of related experience including two years of supervisory experience.