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Spaulding Emergency Preparedness Program Manager II

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Cambridge
1575 Cambridge Street (Show on map)
Nov 15, 2025
Reports to the Vice President of Emergency Preparedness and Business Continuity and the entity-based Emergency Preparedness (EP) leader, with oversight and support from the MGB Chief Preparedness and Continuity Officer, and other key entity and system leaders. Serves as a senior member of the local Spaulding and system-level Emergency Preparedness team, managing the planning, coordination, maintenance, and updating of Spaulding's Emergency Preparedness Program. Coordinates program resources to ensure the Emergency Operations Plan, and associated policies and procedures, are updated annually. Leads Spaulding's annual Hazard Vulnerability Analysis (HVA). Leads Spaulding's training and exercise program, creating an annual training and exercise plan based on the results of the annual HVA. Leads Spaulding emergency response activities (including Hospital Incident Command System activations). Ensures maintenance and testing of the employee alert system. Leads internal and external committees, working groups, and agencies regarding Emergency Preparedness. Investigates, researches, and makes recommendations regarding best practices with respect to Emergency Preparedness. Responsible for ensuring that all Joint Commission and Center for Medicare and Medicaid Services standards for Emergency Preparedness are known and being met. We are a flexible and dynamic program with the need for a self-starting individual that can independently manage any of the number of preparedness or response efforts identified by departmental leadership. Principal Duties and Responsibilities: Program Management * Serves as a senior leader managing all aspects of a variety of Emergency Preparedness projects, assuming leadership responsibility for all aspects of multiple projects simultaneously. Manages and oversees the implementation and on-going education of the Hospital Incident Command System (HICS) throughout the organization. Leads committees responsible for identifying/developing specific needs associated with various emergency scenarios for external events (ex: trauma, bio-terrorism, cyber-attack, chemical, nuclear) and internal events (ex: IT downtimes, fire, weather, damaged utilities, etc.). Leads Emergency Preparedness committee and sub-committee meetings. With Director and other personnel, leads development of strategic vision for Emergency Management program. Develops project plans and timelines for accomplishing outstanding tasks. Identifies inconsistencies among plans and addresses as necessary. Identifies systems and operational problems and proposes solutions. Works to build consensus when departmental response plans diverge. Oversees and participates in process to ensure all departments have current information regarding Joint Commission and Center for Medicare and Medicaid Services Emergency Management standards and that the entity maintains compliance. Investigates and researches best practices with respect to Emergency Preparedness. Attends seminars; benchmarks with other institutions; and obtains resource material for review. Implements, monitors and oversees annual program management framework to ensure critical tasks are completed on time. Includes execution of an annual Hazard Vulnerability Analysis, ongoing training and exercise program, annual and ad hoc Emergency Operations Plan updates and other tasks. Cultivates relationships with clinical and non-clinical stakeholders to ensure active involvement in EP program. Plays a leadership role supporting the entity Hospital Incident Command System groups when activated as emergency manager and subject matter expert. Monitors available sources of data such as WebEOC and communications from city, regional, state, and national public health and emergency management authorities. Coordinates production of Incident Action Plans during response. Supports recovery efforts following Emergency Operations Plan activations. Manages hazardous materials and biothreats response programs and teams if applicable. Works with MGB EP staff and other MGB institutions on joint projects benefiting the entity program and MGB. Develops an Annual Report on the Emergency Preparedness Program. Presents the annual report and program critiques to hospital committees as necessary. Identifies grant opportunities and manages the grant submission process including both qualitative and quantitative components. Plans * Oversees the development and maintenance of the entity Emergency Operations Plan. Ensures that an updated version of the plan is available at least annually, and that the plan meets Joint Commission and Center for Medicare and Medicaid Services standards. * Leads the collection, review, and updating of all departmental plans prior to publication, and ensures that the plans are cohesive and comprehensive. * Ensures that accepted recommendations from incident and exercise critiques and/or ad hoc task forces are included in updated versions of plans and documents. Recommends revisions as necessary. * Develops specialized plans on an as needed basis. Call Lists * Oversees the process to ensure all Emergency Preparedness Call Lists are up to date and functional. Includes overseeing process to ensure: Regular reviews and verification of hospital call lists are conducted, and updates are published. Reminders are sent to update departments' internal call lists. Employee Alert System (EAS) is tested regularly and maintained. Drills/Training Plays a leadership role in development of annual Training and Exercise Plan and provides input to ensure multidisciplinary feedback is incorporated into annual update. In coordination with other staff, oversees, designs and executes a minimum of 2 Emergency Preparedness drills per year. Convenes and facilitates a multidisciplinary planning group for each exercise and assists in the selection of a scenario and in the design of exercise logistics. Plans and executes "no notice" drills for key departments as a tool to ensure enhanced readiness. Writes and submits after-action reports in a timely manner. Convenes an interdepartmental critique of each drill/exercise and records recommendations and lessons learned. Creates and manages project work plans to mitigate and address issues identified in after-action reports with appropriate follow-through to project completion. Participates in hospital-wide training efforts directed at improving knowledge base on emergency planning and response principals. Manages the planning and facilitation of the annual National Emergency Preparedness Month educational events and other similar events. Personnel Management May participate in management of Program Coordinators and Program Managers. Assists in management of program interns as needed. Financial Management Responsible for ensuring coordination and development of all capital and significant operational requests to support EP. Submits requests through senior leadership for approval as necessary. Ensures that EP equipment and supplies are available and in good working order. Manages process to document location and condition of all preparedness equipment and ensures comprehensive inventory list is updated annually. Identifies, prepares application for, and manages federal and state grants and other funding opportunities specific to EP. Outside Liaison Serves as entity Emergency Preparedness representative for external groups and committees. Represents the entity and identifies opportunities to play a leadership role in local and regional planning activities. Attends EP meetings with external agencies and other work groups (i.e. Conference of Boston Teaching Hospitals, Massachusetts Department of Public Health, Hospital Preparedness Program Healthcare Coalition, and MGB). Reports outcomes, decisions and recommendations to senior entity leadership. Education Bachelor's Degree required (experience can be considered in lieu of degree) and Master's Degree Related Field of Study preferred Experience At least 5-7 years of program management experience required. Specifically, experience managing complex programs and projects in a complex environment Team leadership experience preferred At least 6 years of relevant healthcare experience preferred Knowledge, Skills, and Abilities Strong oral and written communication skills. Ability to deliver presentations to a wide variety of audiences. Ability to effectively plan and facilitate meetings and workgroups. Excellent organizational skills and attention to detail, ability to work independently and in a team environment, manage multiple tasks and projects, meet deadlines, and manage to schedule, even in stressful and complex situations. Expertise in Emergency Preparedness planning Strong leadership skills, interpersonal skills, consensus-building skills Maturity and operational problem-solving/decision-making experience Don't check off every box in the requirements listed? Please apply anyway! As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being an inclusive organization as we aim to reflect the population of the patients we serve. At Mass General Brigham, we believe in access to quality care, employment, and advancement opportunities to provide innovative and cutting-edge healthcare and research. The Senior Program Manager will be a vital contributor to our inspiring, bold mission. Working Conditions This role requires an on-site presence throughout the entire Spaulding network 4x/week with oversight of Spaulding Cambridge, Spaulding Charlestown, Spaulding Brighton, and Spaulding Cape Code. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.