Operations Coordinator I - School Based Health Centers

ChristianaCare's School Based Health Center is looking to hire a Full Time Operations Coordinator I to support the program and its schools

The Operations Coordinator will support and coordinate the School-Based Health Centers (SBHC) operations for multiple locations. Participate in the expansion and strategic planning for SBHCs and opening of new centers. Assist Site Managers with SBHC operations. To operate as a team leader and mentor of office staff in the practice to facilitate functions and duties.

Flexibility to travel and cross cover multiple locations is required. Candidates with Medical Assisting and related clinical experience, strongly preferred.

Work Schedule:

• Monday-Fridays: Day shift

• No weekends or holidays.

• Hybrid opportunities may be available but is not guaranteed. Remote options are subject to change and ad hoc per the department's needs.

Responsibilities:

• In collaboration with Site Managers assures adequate coverage within SBHC due to staff shortages

• Fills in as medical assistant when needed to support clinical care including but not limited to rooming patients (virtual and in person), performs vital signs, POCT, injections, medication administration, assist with exams/procedures, chart preparation and preparing treatment rooms.

• Participates in implementation and evaluation of services and integrates SBHCs into ChristianaCare (CC) operations.

• Supports the existing SBHCs to ensure uninterrupted workflow and continued revenue cycle process by ensuring compliance with clinical and operational workflow requirements. Participates in the expansion, planning and opening of new SBHCs

• Participates in the onboarding process of new non-provider caregivers including interviews, onboarding tasks orientation and training.

• Leads and participates in educational initiatives and special projects.

• Completes Medical Assistant annual competency testing

• Responsible for oversight of supply ordering, and inventory management including invoice and expense tracking.

• Provide support for of SBHC Providers and Medical Office Assistants.

• Reviews department processes frequently and update as needed to assure that the SBHCs deliver a high level of patient-centered care.

• Works collaboratively with other Community Health Impact programs, Medical Group practices, departments and community partners to provide excellent patient care.

• Perform clerical / reporting duties as assigned by supervisor.

• Perform other related functions per practice needs.

Benefits & Incentives

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 week paid parental leave.

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Qualifications:

• High School Graduate or Equivalent required and a graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).

• Bachelor's degree preferred. Health program experience may be substituted in lieu of a bachelor's degree.

• 3 years of healthcare related experience and 3 years as a Medical Assistant required.

• Knowledge of community health preferred.

• Experience in supporting multiple practices preferred.

Whether a position can be supported for remote work will be assessed based on whether ChristianaCare is able to meet the business requirements of the proposed remote location.

At ChristianaCare, we are guided by our values of Love and Excellence and are passionate about delivering health, not just health care.

Interested applicants should attach updated copies of their resumes upon submission of their application.

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Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/