Hale Practice Administrator
 Brigham and Women's Hospital | |
 United States, Massachusetts, Boston | |
| 60 Fenwood Road (Show on map) | |
 Nov 14, 2025 | |
|
Summary
Responsible for overseeing the daily operations of the ambulance services, ensuring efficient and high-quality care delivery. Manages staff, budgets, and operational logistics to meet clinical and administrative goals while ensuring compliance with healthcare regulations and company policies. Does this position require Patient Care? No Essential Functions -Manages the daily operational aspects of ambulance services, including scheduling, dispatch, and resource allocation. -Oversees staff performance, provides training, and ensures adherence to protocols and best practices. -Monitors and maintains ambulance equipment, ensuring compliance with safety standards and regulations. -Collaborates with clinical teams to streamline patient transport and ensure seamless handover between ambulance staff and healthcare providers. -Develops and implements policies to improve operational efficiency, reduce response times, and enhance patient care. -Maintains accurate records, reports on service utilization, and monitors KPIs related to operational performance. -Manages the ambulance services budget, including cost control and resource optimization. -Ensures compliance with local, state, and federal regulations governing ambulance operations and patient transport. Education Bachelor's Degree Healthcare Administration required or Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in healthcare operations 5-7 years required and Experience in a supervisory or management role 2-3 years required and Experience in a clinical setting or ambulance services 2-3 years preferred Knowledge, Skills and Abilities - Strong leadership and team management abilities. - Excellent organizational and problem-solving skills. - In-depth knowledge of healthcare regulations and ambulance service operations. - Ability to manage budgets, analyze operational data, and improve service efficiency. - Effective communication and interpersonal skills for working with clinical staff, administrators, and external partners. Physical Requirements The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |