Technology and Multimedia Production Coordinator

8:00 am - 5:00 pm; Monday - Friday with some flexibility on start and end times, as well as occasional evening and weekend hours required, as necessary.

The Technology and Multimedia Production Coordinator manages and oversees the provision of technology lending, training, and support services for members of the UNC Charlotte community. The incumbent provides direct support for students, faculty and staff on a variety of technology and multimedia equipment and services including but not limited to media production and presentation support. The incumbent provides high level consultation and training to clients of technology and media based systems including individual, group and classroom training sessions both face-to-face and remotely. Additional responsibilities include managing the day-to-day operations of the technology service points and documentation of such activities. Duties also include support of hardware, digital and multimedia applications, operating systems, and networks and requires knowledge and understanding of a wide variety of technologies to effectively support clients' technical needs. An understanding of innovative products, services, and emerging technology trends in higher education is essential. The position requires a detail-oriented, self-motivated individual who is a team player and can maintain positive interpersonal relationships with a variety of users. Includes supervision of a staff of several temporary wage and student employees.

Required Minimum Qualifications:
Graduation from high school and one (1) year in the field of technology related to the position's role. Computer coursework may be substituted year-for-year for the required experience; or an equivalent combination of education and experience.

Advanced level requires an additional one year of experience.

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits

The finalist will be subject to a Criminal Background Check.

* The Search Committee will not contact references without first verifying permission with the finalist.

Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.

* Do not write 'see resume' on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers (see job duties section of previous employment).

* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

* These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.