Critical Facilities Technician

The Critical Facilities Technician position is responsible for the functionality of equipment within the Bank's Data Centers. Ensures all electrical, mechanical, fire, and life safety equipment is fully operational through inspection, maintenance, and repair. Responds immediately to emergency issues and monitors on-site vendors when outside consultation is necessary. Provides daily support to data center activities by maintaining crucial equipment uptime and resolving work order requests. Maintains on call readiness to react to any issues that may arise while scheduled for on call duty.

This is a Monday-Friday third shift position. The hours will be 12:00 AM - 8:00 AM. This will be an on-call position.

• Facility Support - Maintains equipment crucial for operating abilities, health and safety, and emergency response through regular inspection, conducting repairs, and addressing work order requests. Performs preventative maintenance and assists in facility inspections and reports. Aids in ensuring compliance with local, state, and federal regulations in addition to corporate policies. Supports equipment that must maintain better than 99.8% uptime.
• Coordination - Partners with business units, managers, and other stakeholders on planned and completed work, risks, and impacts. Communicates clearly to identify and respond to ongoing equipment issues, and updates appropriately upon resolution.
• Vendor Management - Assists with vendor oversight including effective work order communications, service ticket management, performance & accountability monitoring, and vendor procurement activities.
• Emergency Response - Responsible for being on-call in emergency work situations and inclement weather.

Bachelor's Degree and 1 years of experience in Senior Base Building, facilities technician, or intermediate critical facilities OR High School Diploma or GED and 5 years of experience in Senior Base Building, facilities technician, or intermediate critical facilities

Preferred Skills:

• Current or prior contractor experience with First Citizens Bank
• Technical Trade School with applicable certifications; Preferred Area of Study: Major Mechanical, Electrical, or HVAC Preferred. Area of Experience: Critical Facilities working in Data Centers
• Technical background with a focus on HVAC systems, Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), transformers, and generators
• Understanding of electrical and mechanical calculations required to maintain a data center environment
• Ability to read, analyze, and interpret technical procedures, blueprints and diagrams, building codes, and OSHA codes
• Understanding of National Electric Code and data processing environments
• Ability to lift 50 lbs., climb and work off a ladder, and wear appropriate safety gear
• Ability to work in both indoor and outdoor environments with exposure to noise, fumes, heat, cold, etc

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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