Conference Services Coordinator

Catering & Conference Services Coordinator: The Heart of the Event!

The lake life is calling-will you answer?

Located in the breathtaking Texas Hill Country, Horseshoe Bay Resort is a 17,000-acre premier destination where "Genuine Texas Hospitality" is our north star. We are seeking a high-energy, detail-oriented Catering & Conference Services Coordinator to act as the ultimate liaison between our clients and our world-class event teams.

If you are a logistical wizard who loves seeing a plan come to life, your career in paradise starts here!

The Perk Package (The Good Stuff)

• Health & Wellness: Comprehensive Medical, Dental, and Vision insurance, plus Critical Illness and Accident plans.
• Financial & Future: 401k with employer match, paid vacation, and paid holidays.
• Resort Life: Subsidized associate housing, shuttle services, and weekly meal subsidies.
• The Lifestyle: Limited access to resort amenities (Golf, etc.), retail/dining discounts, and massive travel perks at over 100 Crescent Hotels & Resorts properties nationwide.

Your Mission (Job Summary)

You are the "glue" that holds our events together. Supporting the Catering and Conference Services Team, you will handle the vital administrative and clerical duties that ensure guest satisfaction. You are the primary point of contact between Managers, Banquet Chefs, Audio Visual teams, and our valued clients.

Key Responsibilities:

• The Liaison: Coordinate communication between Conference Managers, Banquet Staff, and Event Services to ensure seamless event execution.
• Communication Hub: Manage high-volume inquiries via phone and email with a clear, professional, and pleasant demeanor.
• Meeting Master: Take the lead on internal meeting requests, assigning room sets, F&B, and AV needs.
• VIP Concierge: Handle high-priority amenity requests for VIP clients, ensuring every detail is perfectly executed.
• Document Guru: Create, distribute, and file time-sensitive operational documents using advanced software packages.
• Organization: Maintain meticulous departmental records and binders to keep operations running like a well-oiled machine.

The Qualifications

• Education: High school diploma required; an Associate's Degree (A.A.) in Hospitality and Tourism is preferred.
• Experience: Prior hospitality experience, specifically within Conferences and Banquets, is highly valued.
• Technical Skills: Proficient in word processing software and data entry; strong basic math skills for accurate calculations.
• Licenses: Must have a valid Driver's License with a clean driving record.
• The Vibe: A self-starting personality with a "pitch-in" attitude and a professional, polished appearance.
• Physical: Ability to transport documents across the resort and navigate a fast-paced environment.

Why Join Horseshoe Bay Resort?

We are more than a resort; we are a community committed to Diversity, Equity, Inclusion, and Belonging. Whether you want to climb the ladder through our Manager in Training (MIT) program or just enjoy our fun associate outings, we provide the tools for your success.

When you work in paradise, is it still called work? Find out for yourself.

Ready to coordinate the best events in the Hill Country? [Apply Today to Join the Conference Services Team!]