DGS PRODUCTION SUPERVISOR - 11132025-73033

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF GENERAL SERVICES, POSTAL SERVICES DIVISION, DAVIDSON COUNTY

This is an on-site position.

Working Title: Supervisor- Outgoing Mail

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to three years of mail processing, postal services, printing services, production work involving setting up, operating or monitoring machines, bindery machine operation, or hand production work.

Substitution for Experience or Education: Qualifying experience in your specific production area as listed above may be substituted for the required education on a year for year basis. Additional qualifying coursework at an accredited college, university, technical institute, business school, or vocational or trade school in graphic arts, printing or a related field may be substituted for the required experience on a year-for-year basis.

Necessary Special Qualifications: Certain positions in this class may be required to meet the following requirements:

1. Complete a criminal history disclosure form in a manner approved by the appointing authority.
2. Agree to release all records involving their criminal history to the appointing authority.
3. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
4. A valid motor vehicle operator license.

Overview

Under general supervision, is responsible for production work of considerable difficulty and supervisory work of average difficulty; and performs related work as required. This is the supervisory level class in the Production series. An employee in this class supervises employees and operates production machinery. This class differs from that of a Production Technician 3 in that an incumbent of the latter functions as a lead level with no supervisory duties. This class differs from that of a Production Manager in that an incumbent of the latter is responsible for a greater scope of supervisory responsibilities and business operation functions.

Responsibilities

1. Monitors the operations for assigned production area: assigns work activities; assesses incoming jobs for materials needed and time required to process jobs, conducts frequent walk-throughs; performs quality checks as required by supervisor or procedures; communicates production or priority changes with staff and supervisor; schedules jobs; reviews reports and adjusts operations accordingly while communicating changes efficiently with supervisors.
2. Supervises staff operating production machines and equipment: develops job performance plans, documents performance; provides performance feedback and developmental guidance for assigned subordinates.
3. Trains staff on production machines and equipment: demonstrates and instructs staff on how to set up and operate offset presses, digital and continuous sheet fed presses, mail processing machines, bindery or scanning equipment, and instructs staff on the processes of completing an order; cross train employees to encourage skill development and preparation for advancement; provides frequent and reoccurring training and information regarding safety guidelines for operating equipment.
4. Evaluates reported errors when machines fail to operate: replaces and installs various machine components; repairs minor mechanical problems; contacts vendor about errors or malfunctions that need escalation; researches and assists in contract renewals for maintenance; act as vendor liaison to build working relationships.
5. Documents and reviews documentation provided by staff to create production and operational reports: maintain detailed records of inventory and facilitate purchases so that adequate parts and supplies are maintained; keeps monthly log of maintenance calls; records job statuses.
6. Operates and maintains mail processing machines, offset presses, digital sheet fed and/or continuous roll fed presses, and/or bindery equipment and machines, or scanning equipment and machines, and any other specialty equipment required in your specific production area.

Competencies (KSA's)

Competencies:

1. Customer Focus
2. Communicates Effectively
3. *Builds Effective Teams
4. Collaborates
5. *Optimizes Work Processes

Knowledges:

1. Administration and Management
2. Mechanical
3. Production and Processing
4. Customer and Personal Service
5. Mechanical

Skills:

1. Quality Control Analysis
2. Instructing
3. Active Learning and Listening
4. Troubleshooting
5. Time Management

Abilities:

1. Prolonged Stamina
2. Visual Color Discrimination
3. Mathematical Reasoning
4. Inductive Reasoning
5. Written Comprehension

Tools & Equipment

1. Computer
2. Basic hand and power tools
3. Stitcher,collator, commercial paper cutter, folder,trimmer machinery
4. High speed computerized/electronic mail machines
5. Offset, Digital, and continuous printing presses

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.