ServiceMax Project Manager

Rapiscan Systems,Inc. designs, manufactures and markets security and inspection systems worldwide. Our products range from hand held metal detectors to Real Time Tomography used to inspect baggage, cargo, people, vehicles and other objects for people, weapons, explosives, drugs, money, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as, airports, border crossings, railway stations, seaports and terminals, government and military installations and nuclear facilities.

We are looking for a ServiceMax Project Manager to join our team. This individual is responsible for overseeing the successful implementation and delivery of ServiceMax solutions, a leading field service management platform. This role involves managing projects from initiation through completion, ensuring that client requirements are met, milestones are achieved, and deliverables are provided on time and within budget.

• Project Planning: Develop comprehensive project plans outlining scope, schedule, resources, and budget.
• Stakeholder Management: Collaborate with internal global teams, and third-party vendors to ensure alignment and clear communication.
• Team Leadership: Lead project teams, assign tasks, and monitor progress to meet objectives.
• Risk Management: Identify potential risks and develop strategies to mitigate them.
• Quality Assurance: Ensure that ServiceMax implementations meet quality standards and Rapiscan expectations.
• Reporting: Track project performance and provide regular status updates to stakeholders.
• Resource Allocation: Coordinate staffing and resources to optimize project efficiency.
• Change Management: Manage changes in project scope, schedule, and costs, documenting and communicating impacts.
• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company's Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

• Bachelor's degree in Business, Information Technology, or related field desired. Project Management Professional (PMP) certification or equivalent preferred.
• 5+ years of proven experience managing ServiceMax or Salesforce platforms project required.
• Strong understanding of field service operations and processes.
• Excellent communication, negotiation, and organizational skills.
• Ability to work collaboratively in cross-functional teams.
• Proficiency with project management tools (e.g., MS Project, Jira).
• Project leadership and team motivation.
• Business analysis and requirements gathering.
• Problem solving and decision making.
• Time management and prioritization.
• Technical understanding of ServiceMax and related integrations.
• Financial acumen for budgeting and cost control.

Please review our benefits here: Life at OSI
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer - Disability and Veterans

Know Your Rights

Poster Link:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.