New

Fare Collections Specialist

Metropolitan Council
$48,505.60 - $69,284.80 Annually
medical insurance, dental insurance, life insurance, vision insurance, retirement plan, pension
United States, Minnesota, Saint Paul
390 Robert Street North (Show on map)
Nov 08, 2025
WHO WE ARE We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. We are committed to supporting a diverse workforce that reflects the communities we serve. Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail, and commuter trains, as well as resources for those who carpool, vanpool, walk, or bike in the Twin Cities. How your work would contribute to our organization and the Twin Cities region: The Fare Collections Specialist safely transfers and secures passenger fares and statistical ridership data from all buses into garage fare collection equipment. Work is primarily performed in a garage setting where you will occasionally be required to work near moving parts or equipment as well as be frequently exposed to fumes, particles and loud noises. This position also requires you to lift up to forty-five (45) pounds on a frequent basis during an average eight-hour shift and occasionally push mobile equipment weighing up to 2,000 pounds. Recruitment Type: This position is open to internal and external applicants. This position will create a six-month eligible list for current and future open positions. Note: This position will be a float position working between the five (5) garages with varying shifts between 7:15 am until 3:15 pm and 4:45 pm - 12:45 am. Additional scheduled details will be discussed during the interview process. What you would do in this job Reads and records passenger statistics from all fare boxes using electrical probing device, ensuring proper pedestal (stand) door un-locking and re-locking procedures are followed. Removes fare collection cash box containers from fare box pedestal (stand) and replace with empty container; ensuring pedestal door is correctly and properly secured upon completion. Transfers passenger fares from buses into secured garage receiving equipment in a safe and effective manner. Inspects and reports wear, damage, vandalism and operating malfunctions of all fare collection equipment; performs basic preventive maintenance on fare collection equipment. Re-stocks TRIM (Ticket Reader/Issue Machine) units with magnetic encoded, blank transfer media. Directs buses to the proper parking bays using a schematic garage floor plan. Encode GoTo and other fare cards as directed. Performs other related duties as assigned. What education and experience are required for this job (minimum qualifications) High school diploma or GED. License Requirements: Current valid driver's license with an acceptable driving record. What additional skills and experiences would be helpful in this job (desired qualifications): Experience working with equipment failures and performing basic preventative maintenance on equipment or machines Experience working with and lifting heavy equipment (up to 45 pounds) Experience working with a diverse workforce What knowledge, skills, and abilities you should have within the first six months on the job: Ability to operate and maintain vault pulling equipment including electronic probes. Ability to effectively define equipment failures and perform basic preventive maintenance. Ability to read and comprehend detailed instructions. Ability to work effectively both independently and in small groups. Ability to provide reliable transportation and travel to various garage locations on short notice. Ability to work a flexible work schedule including, early mornings and evenings Ability to work in adverse weather conditions. Ability to lift up to forty-five (45) pounds on a frequent basis during an average eight hour shift and occasionally push mobile equipment weighing up to 2,000 pounds. What you can expect from us: We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. We encourage our employees to develop their skills through on-site training and tuition reimbursement. We provide a competitive salary, excellent benefits and a good work/life balance. More about why you should join us! Additional information Union/Grade: ATU/Grade 12 FLSA Status: Non-Exempt Safety Sensitive: No What your work environment would be: Work is primarily performed in a garage setting. Occasionally required to work near moving parts or equipment. Frequently exposed to fumes, particles and loud noises. May be required to work in outdoor weather conditions. Physical Requirements: Required to stand, walk, climb or balance; stoop kneel, crouch or crawl; reach with arms. Required to talk and hear. May be required to lift up to forty-five (45) pounds on a frequent basis during an average 8-hour shift. Occasionally required to push mobile equipment weighing up to 2,000 lbs. The responsibilities listed are typical of the positions included in the job classification; however, not all duties are necessarily performed by each specific position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Regular attendance is an essential responsibility. What steps the recruitment process involves: We review your minimum qualifications. We request your Work Record Evaluation (ATU employees only). We rate your education and experience. We conduct a structured panel interview. We conduct a selection interview. Once you have successfully completed the steps above, then: If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation. If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position. IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.