Claim Team Manager - Property Field Inspection

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Where You'll Work:

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates.

This position is located in Cheyenne, WY and responsible for leading a team who services these zip codes: 82001 82005 82007 82009 82050 82051 82052 82053 82054 82055 82058 82059 82060 82061 82063 82070 82072 82081 82082 82083 82084 82190 82201 82210 82212 82213 82214 82215 82217 82219 82221 82222 82223 82224 82225 82227 82229 82240 82242 82243 82244 82301 82310 82321 82322 82323 82324 82325 82327 82329 82331 82332 82334 82335 82336 82401 82410 82411 82412 82414 82420 82421 82423 82426 82428 82430 82431 82432 82433 82434 82435 82440 82441 82442 82443 82501 82510 82512 82513 82514 82515 82516 82520 82523 82601 82604 82609 82615 82620 82630 82633 82635 82636 82637 82638 82639 82640 82642 82643 82644 82646 82648 82649 82701 82710 82711 82712 82714 82715 82716 82718 82720 82721 82723 82725 82727 82729 82730 82731 82732 82801 82831 82832 82833 82834 82835 82836 82838 82839 82842 82844 82845 82901 82922 82923 82925 82930 82932 82933 82934 82935 82936 82937 82938 82939 82941 82943 82944 82945 83001 83011 83012 83013 83014 83025 83101 83110 83111 83112 83113 83114 83115 83116 83118 83119 83121 83122 83123 83124 83126 83127 83128 83414

Competitive candidates should reside within a commutable distance of this territory.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate the following:

• Effective written and verbal communication skills
• Demonstrated leadership behaviors
  
  • Promote and maintain a relentless focus on the customer when making decisions
  • Candidly assess our environment and tackle challenges head-on
  • Inspire and energize people to understand and achieve common goals
• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• May be required to complete Rope and Harness Safety Training
• A valid driver's license is required

Preferred:

• Bachelor's degree in a related field of equivalent work experience
• Claims operations and/or call center experience
• Prior leadership experience
• Experience with Xactimate, XactContents

Additional Details:

• Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s)

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $104,000.00-139,500.00
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 24% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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