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Our groundbreaking hospice and palliative care programs offer a significant difference when dealing with life-limiting conditions. We offer a broad range of services in the community or facility-based to help patients and their families ease the burden of managing a life-limiting illness or end of life care.
The Senior Inpatient Team Manager provides direct support and guidance to the General Inpatient Hospice team to ensure prompt response to referrals and high quality, compassionate inpatient hospice care for enrolled patients and families. This manager will oversee business development efforts at the assigned health system as well as the hospice interdisciplinary team providing clinical care. Core functions include direct supervision of team members, development of strong partnership relations at the assigned health system, monitoring of service outcomes and client satisfaction, leadership in performance improvement initiatives, and accountability for compliance with the Hospice Conditions of Participation and applicable state and federal regulations.
Leadership & Team Management
- Provides direct supervision, support, and guidance to the interdisciplinary team through regular on-site management in the health system setting.
- Manage hiring, scheduling, payroll, and performance evaluations.
- Provide staff education on hospice principles, symptom management, and regulatory compliance.
- Monitor staffing utilization and support business development efforts.
Patient & Family Care
- Provide oversight of the IDT care planning process and ensure compliance with federal and state regulatory requirements.
- Provide education and guidance to staff when managing challenging clinical and psychosocial problems.
- Foster collaboration between hospital and hospice teams to support patient needs.
Operations Management
- Ensures adequate staffing and efficient admissions workflow.
- Regularly visits all sites to conduct rounds, provide one-on-one supervision to staff, and attend meetings.
- Conducts weekly IDT team meetings and daily GIP Huddle with the IDT to review each patient's ongoing GIP eligibility.
Quality & Compliance
- Ensures compliance with all CMS, state, and accrediting body regulations for the provision of hospice care.
- Monitors patient care outcomes, satisfaction, quality metrics, and key performance indicators; designs and leads quality improvement projects to enhance team performance.
- Participates in quarterly MJHS Quality Management meetings.
Collaboration & Communication
- Serves as a liaison among hospice staff, hospital staff, and organizational leadership.
- In collaboration with the Business Development Director, identifies, analyzes, sets targets, and develops business opportunities and strategies.
- Participates in hospice policy development and strategic planning to enhance care delivery.
- BSN or BS degree required. MSN or Masters degree preferred. CHPN required or will complete within one year of hire.
- Minimum of two years Hospice nursing experience required. Supervisory or leadership experience preferred.
- New York State RN licensure, CPR-BLS
- Strong clinical knowledge of hospice regulations
- Valid NYS Driver's license preferred.
- Ability to lead teams, manage priorities and work flexible hours
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Metropolitan Jewish Health System
Oct 22, 2025