Manager, Onboarding and Clinical Operations

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

EEO/AA/Disability/Veteran

Provide daily management oversight and supervision to the Northeast Medical Group (NEMG) Onboarding
team.

Implement expected standards, best practices, policies and procedures for provider onboarding across the enterprise.
Coordinate and process Human Resources (HR) and financial transactions for Aligned Clinician Enterprise
(ACE) providers.

Facilitate processing and oversee compliance with Visa and Immigration regulations for new clinician hires.
Perform regular audits of the Onboarding Office to uphold quality standards and ensure compliance with the
organizational and regulatory requirements.

Oversee Malpractice Administration for Medical Group Providers in conjunction with Risk Management.
Collaborate with Medical Staff Office, Payer Enrollment, Talent Acquisition and other key stakeholders to
maintain robust and efficient onboarding protocols and processes .
Performs a variety of activities related to supporting daily operations of the group including human resources
planning, information technology, reporting, and compliance among other functions.

Plans and facilitate training sessions for the department when new policies or practices are adopted.
In conjunction with Medical Group leadership initiates, plans and develops administrative policies and
contributes to long-range administrative planning.
Maintains up-to-date knowledge of regulations and requirements impacting the medical group and its physician group affiliates.

Keep current on all organizational, regulatory compliance and privacy trainings policies.
Perform all other duties as assigned

EDUCATION (number of years and type required to perform the position duties):
Bachelor's degree or equivalent amount of education and experience required. Master's degree preferred.
EXPERIENCE (number of years and type required to meet an acceptable level of performance):
Minimum of five (5) years of experience in a healthcare setting (i.e. human resources, physician recruitment, medical
group or acute care, human resources required.
SPECIAL SKILLS: Must be capable of meeting onboarding goals in a dynamic, change-orientated environment.
Ability to successfully navigate multiple complex processes across different organizations and geographical
locations.
Strong attention to detail and excellent organizational skills.
Excellent verbal and written communication skills.
Exceptional interpersonal skills.
Ability to translate complex data into a simplified format and clearly articulate messages to a variety of audiences.
Proficiency in the Microsoft Office Suite. Prior experience with HRIS systems, onboarding platforms, and learning
management systems (LMS) is strongly preferred.
ACCOUNTABILITY (how this position is held accountable for such as goals achievement, budget adherence, or
other areas of accountability):
COMPLEXITY (describe planning, problem solving, decision making, creative activity, or other special factors
inherent in the responsibilities of this position):
In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right
thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences),
accountability (being responsible and taking action), and compassion (being empathetic).