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Operations Support Manager

Lhoist North America
sick time, 401(k)
United States, Tennessee, Brentwood
750 Old Hickory Boulevard (Show on map)
Jan 08, 2026

At Lhoist North America, our core values or Respect, Courage, and Integrity are more than words.We respect people, encourage courageous innovation, and uphold integrity in everything we do. If these principles resonate with you, you may find your next great opportunity with us.

We believe our people make the difference. That's why we invest in talent by offering meaningful opportunities to grow your skills, expand your knowledge, and pursue your interests. Our work environment prioritizes safety, fosters collaboration across teams, and embraces inclusion. Here, you'll be challenged to grow, and you'll be supported throughout your career journey.Join us and help shape the future of Lhoist North America.

POSITION SUMMARY:

This role will direct and lead all divisional regional technical support teams, including process, operations, continuous improvement, automation, maintenance, and project engineering, to meet short and long-range objectives with optimum efficiency and overall improved performance in all dimensions. Supports plants in implementing new tools, CI & RV, Capex initiatives, and projects while ensuring that the team members are aligned and properly technically trained and that necessary tools are available, as well as a regular exchange with Fort Worth and the Group is achieved. Drive the development and implementation of a sustainable reliability-centered maintenance program that includes the collection and analysis of relevant maintenance/configuration/condition data to change maintenance practices that minimize in-service asset/component failures, extend equipment life, and optimize maintenance costs.

RESPONSIBILITIES & EXPECTATIONS:

Performance, reliability and availability of plant assets and equipment

  • Review and develop processes, procedures and programs for the different mines and plants
  • Review and drive the updating of the Preventative Maintenance programs at the locations.
  • Establish and monitor programs for critical equipment analysis and condition monitoring techniques.
  • Create efficient spare parts inventory with a focus on development of critical spare parts inventory.
  • Lead the Root Cause Failure Analysis (RCFA) program to include the identification and resolution of equipment failures.
  • Assists the location's leadership in the direction and prioritization of needed capital projects and expenses
  • Allocate resources appropriately in the face of competing demands
  • Ensure that equipment is properly designed, selected and installed based on life-cycle philosophy.
  • Promote equipment standardization.
  • Develop standards and specifications for major maintenance overhauls.
  • Perform analysis of critical equipment failures and determine root cause.
  • Assure spare parts inventory needs of all new equipment.
  • Provide technical guidance for the CMMS (SAP).
  • Serve as the focal point for monitoring performance indicators for plant management.
  • Implement requirements for reliability program and ensure it is aligned with overall Operations goals

Lead Continuous Improvement

  • Improve the efficient operation of operations thru the implementation of a robust plant instrumentation program.
  • Assure that plant instrumentation has high reliability and is quickly repaired after downtime.
  • Prioritize location automation support to balance the overall divisional automation improvement needs.
  • Assure that the automation and instrumentation support functions are properly staffed and robust.
  • Track operational KPI's and provide Develop strategies to improve overall reliability and safety of plant, personnel and production processes.
  • Identify, collect, analyze, and manage various types of data to minimize failures and improve performance, and use failure analysis, RCFA, and/or other types of root cause analysis in support of reliability.
  • Lead the implementation of the Lean program and tools.
  • Drive the development of a continuous improvement culture through the use of Kaizen events and yellow belt training.

Projects

  • Lead and drive the Division's CAPEX projects and cost centers
  • Develop and support any alternative fuel sustainability projects
  • Support the Strategy team of the division and region on technical but also development matters
  • Work close with Corporate Capex team on ensuring Capex reporting is accurate and to the established standards

Leadership and Development of Regional Engineering Support Team

  • Provide structure, direction and feedback to divisional engineering team members
  • Readily share information and develop the divisional engineering team by delegating to their strengths
  • Set clear guidelines and expectations for the team
  • Establish and communicate clear roles and job performance expectations
  • Identify needs and organize technical training for the team.
  • Lead by example: show high level of professionalism and work ethics.
  • Promote culture of continuous improvement

Environmental, Health and Safety

  • Lead by example and demonstrate EH&S leadership within the team
  • Ensures compliance of team with all EH&S standards, programs and requirements
  • Monitors workplace to ensure a safe and healthy environment

Perform other duties as assigned.

ATTRIBUTES:

  • Excellent understanding of safety, environmental, and the desire to following all established procedures are required.
  • Demonstrated ability to lead diverse team in support of multiple initiatives.
  • Proven ability to prioritize and manage multiple tasks/projects and meeting all required deadlines.
  • Prior experience in shipping and limestone processes is desired
  • Strong verbal and written communication skills and the ability to communicate on all levels.
  • Strong analytical and problem-solving skills.
  • Strong presentation and public speaking skills.
  • Ability to prioritize and manage multiple tasks/projects and meeting all required deadlines.
  • Strong sense of urgency in meeting customer needs.
  • Demonstrated knowledge of environmental regulations and their impact on operations compliance desired
  • Must have strong working knowledge of Microsoft Excel, Word, Outlook and PowerPoint software. Previous SAP knowledge is a plus.

PHYSICAL DEMANDS INCLUDE, BUT ARE NOT LIMITED TO:

  • Must be physically able to perform work assigned.
  • Must be physically capable of accessing all plant locations.
  • Tolerate working outside in severe weather conditions as well as exposure to industrial high temperature, noise and dust.
  • Access all areas within a site which could include heights of 200 feet, confined spaces, climbing ladders or stairs, and accessing tunnels.
  • Will be working in an office environment, mining, and mineral processing environment.
  • The employee will be exposed to the following working conditions: Extreme Heat and Cold, Noise, Vibration, Oils, and Atmospheric Conditions such as Dust, Fumes, and Metallic Particles.
  • The employee will be required to perform the following actions (from time to time): Standing, walking, balancing, stooping, kneeling, reaching, talking, seeing, hearing and sitting.
  • Able to lift up to 50 pounds.
  • Ability to travel up to 50% as directed by leadership

REQUIRED EDUCATION:

  • Bachelor's degree in Engineering, Business, or related technical field or demonstrated skills and ability and/or equivalent work experience in the field.

PREFFERED EDUCATION:

  • Master's Degree in Engineering or a relevant / related field; with strong focus on mining and heavy industry related topics, such as process, electrical, and mechanical engineering and exposure to automation and reliability.

REQUIRED EXPERIENCE:

  • Must have at least seven to ten years previous engineering leadership experience in a fast paced heavy manufacturing, construction, and/or mining environment. Previous process engineer, mechanical engineer, chemical engineer, automation/reliability, and/or maintenance experience. Development and implementation of reliability system and programs. Previous experience leading a plant. 2-3 years of Project Management experience within an industrial environment.
  • Lean system and tools implementation experience.

PREFFERED EXPERIENCE:

  • Knowledge of managing a cost center budget is desired. Capex budgeting is highly desired.

Lhoist North America is proud to offer a highly competitive compensation package designed to support your well-being and future.

Our benefits include comprehensive medical, dental, vision, life, and disability insurance, along with paid vacation and sick time.We also offer an attractive401(k) Retirement Savings Plan with a generous Employer Match as well as a Supplemental Contribution based on your Years of Serviceto help you plan confidently for the future. We recognize that growth doesn't stop at the workplace. That's why we provide educational assistanceto encourage continued learning and professional development, empowering our employees to reach their full potential.

At Lhoist North America, your success is our investment.

Lhoist North America is proud to be an Equal Opportunity Employer.

We are committed to fostering a workplace that values inclusion, respect, and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We believe that a diverse and inclusive environment strengthens our teams and drives innovation. That's why we encourage individuals from all backgrounds to apply and strive to ensure every employee feels respected, supported, and empowered to succeed.

At Lhoist North America, inclusion isn't just a policy, it's a core part of who we are.

If you need assistance completing the application process, please contactlna.accommodations@lhoist.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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