New

Security Service Technician

TEKsystems
$58,000.00 - $80,000.00 / yr
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Ohio, Westerville
Oct 08, 2025
Job Description We are looking for an enthusiastic, results-driven, and forward-thinking Security Service Technician to join our client's exceptional team and culture. In this role, you will service and support existing customers by responding to service calls, executing Customer Support Programs, and assisting with small projects. As a Security Service Technician, you'll be part of a dynamic environment that supports your growth as the client continues to expand. Responsibilities * Respond to routine and non-routine customer service calls, scheduled maintenance, and emergency/after-hours service requests * Diagnose, troubleshoot, repair, and replace defective parts; debug systems for routine issues * Install and support security systems projects as needed * Complete accurate and detailed service reports for both the customer and the client to ensure proper invoicing and job cost tracking * Use advanced troubleshooting skills to isolate and resolve equipment or software issues Required Skills & Qualifications * Exceptional customer focus and ability to work under pressure * Advanced technical skills in fire alarm systems and/or electronic security systems * Strong programming and problem-solving abilities * Mechanical and electrical aptitude; experience with hand and power tools (e.g., drill, screwdriver, wire stripper, hacksaw, crimper) * Excellent verbal, written, and interpersonal communication skills * Strong organizational skills with the ability to manage multiple service needs simultaneously * Proficiency in MS Office applications (Outlook, Word, Excel) * Self-starter who works well independently * Valid driver's license with a clean driving record * Ability to travel locally to job sites regularly; minimal overnight travel may be required Minimum Experience * 3-7 years of experience or trade school equivalent * Experience servicing, integrating, and programming access control systems, CCTV systems, and intrusion systems Preferred Experience (Not Required) * Field service experience * CCTV: Avigilon, Milestone, Genetec, Lenel * Access Control: AMAG, Lenel, Genetec, Software House (CCURE), S2, RS2, Avigilon * Intrusion: DMP, Bosch Pay and Benefits The pay range for this position is $58000.00 - $80000.00/yr. Company Holidays and Paid Time Off Fun & Laughter Day Off Medical, Dental & Vision Plan Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Tuition reimbursement Competitive salary and compensation plan Corporate Social Responsibility Day And much more... Workplace Type This is a fully onsite position in Westerville,OH. Application Deadline This position is anticipated to close on Oct 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.