Veterans Services Coordinator

The Veterans Services Coordinator (VSC) is a member of the University Veteran Services Office, a team of five professional staff and student employees that support military and veteran connected students at UW-Madison. The VSC is one of several School Certifying Officials (SCO) and must adhere to state and federal rules, regulations, and guidelines, while administering educational benefits in an accurate and timely manner. The VSC will work collaboratively as a team member to meet with and advise students, prospective students, and their families, develop relationships with key stakeholders, implement programs and services in the support of the unit and area missions, and educate and advocate for all students' needs. Working with campus peers, the VSC works closely with peer offices to create and maintain a holistic support system for all Badgers.

• Serves as a unit liaison to internal and external stakeholder groups, providing information and education on military connected students

• Analyzes records, systems, and processes to identify compliance with established regulations and procedures

• Performs moderately complex data analyses and reporting

• Manages benefit eligibility, benefit advising, and accurate delivery of benefits for military connected individuals

• Provides students connections to campus resources, advising, and community building opportunities to foster student success and sense of belonging

• Contributes to the development, execution, and review of programs and services designed to meet unit objectives

• Provides guidance and consultation to students, prospective students, and their families on the usage of benefits, military and veteran program rules and regulations, and coordination with federal and state entities on military and veteran matters

• Advocates for military connected students in all aspects of campus life and promotes a campus philosophy of military and veteran identity inclusiveness

Student Affairs, Student Success & Belonging, University Veteran Services Office

University Veteran Services (UVS) is organized within the Student Success and Belonging Theme Area of Student Affairs. As the main point of contact and first-stop for military-students, UVS plays a key role in navigating the complexities of educational benefits and campus through partnerships with business, military/veteran, and student services offices on campus and in the community. Recently relocated to the Armory and Gymnasium (Red Gym), UVS supports the Wisconsin Experience of military-connected students by fostering personal transitions and pursuit of academic success of approximately 2,000 Badgers enrolled at every level and at every school or college at UW-Madison.

UVS is part of Student Affairs at the University of Wisconsin-Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, student success and belonging, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

The expected minimum starting salary for this position is $51,000.00 annually. Actual pay will depend on experience and qualifications. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

Ability to become qualified as a School Certifying Official (SCO)

Ability to communicate complex rules written and orally, ability to compile and report information

Experience as a School Certifying Official,

Experience with Sales Force,

Experience with PeopleSoft Campus Solutions

Experience working with military-connected individuals

Bachelors Preferred

To begin the application process, please click on the "Apply Now" button. As part of your application, you will need to upload the following documents:

1. A current resume.
2. A cover letter that addresses your experience and qualifications relevant to this position.

The application reviewers will use the materials you provide (resume/cover letter) to determine which qualified applicants will move forward in the recruitment process. Please ensure that your application is completed and submitted by the deadline to be considered for this position. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Angel Cartagena, hr@studentaffairs.wisc.edu 608-890-2570

Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.