ERP Technical Specialist- Friedman Frontier

About Justrite Safety Group

At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.

As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion.

The Contribution You'll bring to this Role:

Justrite Safety Group is seeking a Friedman Frontier ERP Technical Specialist to join our IT team. This fully remote role is responsible for supporting, enhancing, and maintaining the Friedman Frontier ERP system-including Data Broker and Varsity Shipping-while also providing development and support for custom applications on the IBMi (AS400) platform. The ideal candidate will combine deep technical knowledge of ERP systems with programming expertise in RPG and related languages to support both current and legacy business applications.

About the Team:

Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals.

What You'll Do at Justrite:

• Provide primary support for Friedman Frontier ERP, including configuration, troubleshooting, process optimization, and integration with related systems (Data Broker, Varsity Shipping, label printing, EDI).

• Develop, maintain, and enhance custom applications and modifications on the IBMi platform using RPG, COBOL, SQL/DB2, and related technologies.

• Analyze and resolve ERP and legacy system issues through code review, debugging, and root-cause analysis; apply fixes and improvements as needed.

• Partner with business stakeholders to understand requirements, design solutions, and implement process improvements across manufacturing, warehouse management, quality, and inventory functions.

• Participate in and support ERP upgrades, patches, and system enhancements, including testing, documentation, and change management.

• Design, implement, and support integrations between Friedman Frontier and third-party applications

• Administer ERP security groups, user access, and permissions, ensuring compliance with company policies and audit requirements.

• Provide user training, documentation, and ongoing application support, including help desk ticket resolution.

• Collaborate with IT colleagues and cross-functional teams to deliver ERP-related projects within defined budget, scope, and timelines.

• Maintain departmental documentation, SOPs, and work instructions related to ERP and IBMi systems.

• Assist in the support and maintenance of other ERP systems used within the business, such as Sage and Global Shop, providing troubleshooting and user support as needed.

• Deliver exceptional customer service to internal and external clients by proactively communicating status, resolving issues, and ensuring minimal business disruption.

Your Skills and Expertise:

To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:

• Bachelor's degree in Information Technology or related discipline, or equivalent experience.

• 5+ years hands-on experience with Friedman Frontier ERP (required), including core manufacturing modules (inventory, warehouse management, quality, production) and planning tools (APS/MRP). Experience with other ERP systems such as Sage and Global Shop a plus.
• Proficiency in IBMi (AS400) programming and support, including RPG, COBOL, SQL/DB2, and file structure management.
• Familiarity with object-oriented development environments; Java experience preferred.
• Experience with ERP integration points such as Varsity Shipping, label printing, EDI, APIs, and custom data flows.
• Strong understanding of ERP security group setup and administration.
• Demonstrated ability to support the full ERP lifecycle: discovery, requirements, build, testing, training, and support

Additional qualifications that could help you succeed even further in this role include:

• Excellent problem-solving, analytical, and debugging skills, with the ability to work independently and as part of a team.

• Effective communicator with strong user support, training, and documentation skills.

• Proficiency with Microsoft Office 365 (Word, Excel, Outlook, PowerPoint, OneNote, Visio, SharePoint).

• Experience with project management, change management, and process improvement preferred.

Compensation:

The position offers a competitive base salary ranging from $90,000 to $120,000.

Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets.

Benefits:

Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We provide flexible hours and alternative work arrangements designed to support a healthy work-life balance. These options vary depending on the specific roles and business needs.

Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace.

Why Choose Justrite Safety Group?

As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment.

Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!