Learning & Development Facilitator

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

The Learning and Development Facilitator will focus on facilitating engaging classes, identifying areas of improvement and opportunities for the learner, evaluating skills and attending to the learner's challenges, organizing training materials and scheduling training sessions, and submitting timely reports to management on progress. Additionally, the L&D Facilitator will work with the Instructional Designer to create live facilitated courses (virtual and in-person), online learning modules, instructor-led training guides, and supporting materials following an instructional design process. This role will use strong interpersonal, written, and multimedia communication skills to bring together text, images, video and audio to communicate and educate COSC employees and other stakeholders.

About Us
Join a team on a mission to provide fair and equitable access to justice. The Clerk of the Superior Court is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community. Every member plays a vital role in providing services for the justice system, the legal community, and the general public.

COSC adoptedFactorsfor Success to provide transparent guidance for sustainability, strategic initiative achievement, positive learning culture, and inclusivity by linking foundational skills and value-based behaviors. The fourFactorsfor Success and related competencies are:

• Thought: Have and use the appropriate knowledge.(Business Acumen, Customer Focus, Strategic Mindset)
• Results: Take initiative and be accountable for results.(Takes Initiative, Ensures Accountability, Results Focused)
• People: Effectively communicate and interact with others.(Influential, Develops/Others Teamwork, Collaborative)
• Self: Recognize and reflect on oneself and one's behavior.(Authentic, Aware, Flexible)

Proud to Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance, this position is hybrid
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including healthcare premium discounts
• Employee discounts for goods and services
• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
• Learn more at Work With Us | Maricopa County, AZ

We Require

• Bachelor's Degree in Human Resources, education or a related field
• One year of professional training experience
• Other combinations of education and experience may be considered in substitution for the minimum qualifications

We Also Value

• Five years of experience working in a formal employee growth & development capacity
• Three years of professional facilitation experience in a workplace or other formal setting
• Crucial Conversations certification
• Covey certification

Job Contributions

• Develops materials for new live and virtual training programs; formulates teaching outline and determines instructional method; reviews, evaluates, and modifies existing and proposed programs, and recommends appropriate changes if necessary
• Conducts various educational training programs in a classroom setting, online, and/or in a computer lab using appropriate technology at multiple County locations
• Consults with management, supervisors, and employees on needs analyses to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives, strategic plans, and technologies and prepares necessary training curriculum
• Assists with training program activities, such as scheduling instructors, preparing the training catalog, or accrediting classes according to mandated guidelines
• Directs compliance with COJET training program guidelines established by the Administrative Order of the Supreme Court
• Assists with operational functions of the training and staff development program
• Remains current on developments in training and instructional methodologies, including technology enhancements and online or media-based delivery approaches
• Assists in the production of video, multimedia, computer-based, and online training products; recommends updates when necessary
• Answers customer inquiries promptly via telephone, e-mail, or in person; uses the training database and printed guidelines as tools to answer questions concerning training records, class information, training requirements, and other matters related to the training program
• Performs other duties as assigned

Working Conditions

• Work requires lifting 50 pounds floor to the waist, and carrying a distance of 200 feet
• Work requires travel to and from job-related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!