About Prototek
Prototek is a leading national provider of digital based manufacturing services including CNC machining, precision sheet metal fabrication, EDM, and additive manufacturing services. Prototek serves a variety of customer end markets, including aerospace, defense, medical, robotics, electronics, consumer, and general industrial. Prototek has manufacturing locations across the United States includingfacilities in New Hampshire, Wisconsin, California, Colorado, and Pennsylvania. Prototek is ISO 9001:2015 and AS9100D:2016 certified as well as ITAR Registered.For more information, visitwww.prototek.com.
Job Summary
The role of the Quality Manager is to develop, implement and support company quality initiatives. This position will work with production teams to standardize the company's quality management system through day-to-day Quality and Safety compliance and continuous improvement activities. This position will actively participate in quality and safety guidance and resolution decisions to increase Quality efficiencies and decrease safety incidences. Attention to detail and strong organizational and planning skills will be crucial for success.
Essential Functions
- Maintain the facility's Quality Management System (QMS); continually review to ensure compliance
- Manage, Plan, Schedule, and supervise the daily activities of Quality department personnel to support site Quality and OTD objectives while ensuring fulfillment of QMS and customer requirements.
- Develop and implement processes, procedures, instructions and best practices in correlation with quality requirements
- Plan, Schedule, lead internal & external quality audits; evaluate audit findings and ensure implementation of appropriate corrective actions
- Ensure completion of customer quality surveys and NDA's
- Ensure completion of all customers required documentation including CoCs, and Inspection reports
- Provide support to production and quoting team by identifying and reviewing customers' requests for proposals and customer order requirements
- Assist Operations by identifying and providing training and tools for product & process improvement projects related to improving site KPIs
- Assist in the development of and enforce all company policy
- Utilize ERP and Accounting systems to maintain facility workflow, identify issues, offer solutions; provide training and support to personnel
- Collaborate with intra/intercompany personnel regarding quality and workflow procedures; identify issues and offer solutions
- Lead Safety Committees to Maintain health and safety plans to ensure health & safety compliance and improvement
- Conduct training sessions, investigate accidents, and provide recommendations for improvement
- Maintain professional and technical knowledge by attending educational trainings and participating in industry events
- Other duties as assigned
Technical Competencies
- Proficient knowledge of processes and technologies used in Polymer Additive manufacturing
- Proficient knowledge of ERP /MPR systems
- Proficient knowledge of continuous improvement methodologies and ISO/AS quality system standards
- Proficient knowledge of business acumen and organizational effectiveness
- Proficient knowledge of relationship management skills
- Proficient computer literacy, including Microsoft Office
Behavioral Competencies
- Demonstrate interpersonal and leadership skills to inspire and motivate teamwork
- Demonstrate effective written and verbal communication skills to tactfully manage interactions with subordinates and colleagues
- Flexibility and resilience in response to constraints, failures, and adversity
- Time and priority management skills to boost productivity and efficiency
- Grasp complex concepts, anticipate possible problems, and generate creative approaches with high-level problem-solving skills
- Displays and fosters integrity and honesty through the promotion of mutual trust and respect
Education and Experience:
- Degree in Business, Manufacturing, Engineering, Quality, or related field required
- 3+ years' relevant management experience in manufacturing industry required
- Experience in ISO9001 or AS9100 quality systems preferred
Physical Requirements & Professional Experience:
- Ability to walk and stand for extended periods of time
- Ability to use hands and fingers to operate computer and large equipment, small hand and power tools, and handle and feel small and large parts
- Ability to bend, stoop, kneel and crouch occasionally throughout shift
- Ability to push, pull or lift to 40 lbs. occasionally throughout workday
- Ability to focus vision for: close vision, color vision, depth perception and adjusting to sharp focus
- Noise conditions can be moderate to extreme, ear protection required and provided
- Work environment exposures include fumes or airborne particles (PPE available upon request) and moving mechanical parts and vibration.
Work Hours/Travel:
- 1st shift work schedule, Monday - Friday
- 5-10% travel as needed
What Prototek Offers:
- Career advancement opportunities
- Flexible Schedule
- Competitive pay scale
- Paid time off (PTO) starting at 80 hours with annual increase for each year of service
- 9 paid Holidays annually
- Education reimbursement program
- Health, dental, vision, life and short-term disability insurance
- Company paid life and long-term disability insurance
- Employee Assistance Program (EAP)
- 401(k) match: 100% of 3% and 50% for 4% and 5%
Additional Information:
Prototek maintains International Traffic in Arms Regulations (ITAR) compliant operations in United States based facilities. This position is subject to ITAR which requires U.S. Person status. ITAR defines U.S. Person as U.S. Citizens, lawful permanent residents, or foreign nationals granted refugee or asylee status.
Apply TODAY! We look forward to meeting you!
We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, veteran status, disability, or any other protected class. EEO is The Law - click here for more information: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 603-746-2001 or email us: HR@PROTOTEK.COM. You may also write to us and we will be happy to assist you with the application: Prototek, 205 Pine St., Hopkinton, NH 03229
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Prototek
paid time off, paid holidays, tuition reimbursement, 401(k)
Oct 07, 2025