Senior Human Capital Generalist

Position Overview

System High is looking for a motivated and passionate Senior Human Capital (HC) Generalist to join our growing team! The Senior Human Capital Generalist assists inthe day-to-day operations ofthe HC department and provides a wide variety of both complex and routine administrative services that include but are not limited to employee relations, employee support, Human Resource Information Systems (HRIS), performance management, compliance, benefits, and compensation. This role partners managers, employees, and leadership to manage and resolve complex employee relations issues, conduct investigations, ensure compliance with company policies and employment laws, and fosters a positive and productive work environment

Key Responsibilities

• Assist employees with all HC related matters; provide guidance to employees and management.
• Serve as a trusted advisor to managers and employees on employee relations issues, including performance management, disciplinary actions, conflict resolution, and workplace concerns.
• Conduct thorough, impartial investigations into complaints related to policy violations, harassment, discrimination, retaliation, and other workplace concerns.
• Travel to company locations and customer sites regularly to support employee townhalls, site visits, morale events, investigations, and other activities.
• Provide recommendations and develop action plans to resolve employee relations matters while balancing organizational needs, employee engagement, and legal compliance.
• Partner with Human Capital, legal, leadership, and operations to mitigate risk and ensure consistent application of company policies and practices.
• Support performance management processes, including coaching managers on feedback delivery, documentation, and corrective action steps.
• Assist in developing, reviewing, and updating HR policies, procedures, and employee handbooks to align with best practices and legal requirements.
• Create and deliver training to managers and employees on workplace policies, conflict resolution, and respectful workplace practices.
• Analyze employee relations trends, metrics, and data to identify areas of improvement and proactively address workplace issues.
• Maintain accurate, confidential records related to employee relations cases and investigations.
• Support benefits administration, including reconciliation of benefit statements, oversight of employee deductions, and coordination with third-party vendors.
• Maintain up to date knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Ensure compliance with federal, state, and local employment laws and regulations
• Provide support to the Human Capital team on other assignments as needed

Required Skills (Knowledge, Skills, Abilities)

• A sincere passion for culture and relationships, combined with similar passion for details, process improvement, and accuracy
• Independent self-starter, proactive, and professional
• Effective oral and written communication skills, excellent interpersonal skills, and computer literacy

• Excellent organizational skills, attention to detail, and ability to multitask
• Strong knowledge of employment law, workplace compliance, and HR best practices
• Excellent interpersonal, communication, and conflict-resolution skills
• Ability to handle sensitive information with discretion and maintain confidentiality
• Strong problem-solving, critical thinking, analytical, and decision-making skills
• Experience conducting investigations and writing detailed reports

Preferred Skills (Knowledge, Skills, Abilities)

• Experience in a complex multi-state employer environment
• Employee relations and workplace investigation experience
• Experience in a government contracting environment
• HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) preferred
• Knowledge of HRIS systems (including Paycom)

Years of Experience/Education Requirements

• Bachelor's degree in human resources, Business Administration, Psychology, or related field (or equivalent experience).

• 3-5 years of HR experience, with a focus on employee relations, investigations, or HR generalist responsibilities.

Skills & Competencies

• Sound judgment and ability to make balanced, consistent decisions.
• Strong relationship-building skills across all levels of the organization.
• Ability to influence and coach managers effectively.
• Organizational skills with the ability to manage multiple cases simultaneously.
• High level of professionalism, integrity, and discretion.

Clearance

• No Clearance Required.

• Ability to obtain a Top-Secret/SCI government security clearance is desired.

Certification Requirements

• SHRM or PHR certification desired

Working Conditions and Travel

• This role requires the ability to work on site in Virginia approximately 50% of the time
• This role requires significant travel locally within the DC Metro area up to 50% of the time
• This role requires occasional travel within the US up to 15% of the time

Additional Information

• This job description is not designed to cover or contain all job duties required of the employee. There may be additional activities, duties and/or responsibilities that are required for this position that are not listed in this job description.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

• System High is a Military friendly employer. Our extensive work on behalf of the U.S. government offers those who have served in uniform an opportunity to continue to serve their country in a new and exciting way while enjoying a successful civilian career.

• System High values the power and strength of diverse backgrounds on the culture and performance of our company. We strive to maintain an inclusive culture to encourage each employee to bring their whole self to the mission.
• System High Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.
• If you require a reasonable accommodation to apply for a position with us, please email recruiting@systemhigh.com.
• Legal notices can be viewed on the following PDFs: Know Your Rights: Workplace Discrimination is Illegal; EPPA Notice; FMLA Notice

Warning: Beware of recruitment scams: System High will never request money or personal purchases during the hiring process. Verify all communications come from a systemhigh.com or msg.paycomonline.com email address.