Catering Intern

Position Overview
The Catering Intern role involves a diverse range of responsibilities to ensure the successful execution of food service orders and events. This position is responsible for the setup, delivery, and breakdown of catering orders, while maintaining exceptional standards of customer service, cleanliness, sanitation, and organization. The Catering Intern also plays a key role in restocking supplies and supporting food service events across the company.

This role is intended to be a full-time internship opportunity, during Summer 2026. This will be onsite and will primarily support catering and event functions for Exact Sciences facilities in Madison, WI.

Essential Duties
Include but are not limited to the following:

• Prepare, set up, and break down all catering and event needs, including decoration and arrangement of dining areas, ensuring correct setup and timely execution of event functions according to specifications.

• Transport materials to and from service areas, adhering to health and safety standards for food, serving ware, and equipment.

• Prepare and serve food in an attractive manner, following instructions, and maintaining a positive, courteous demeanor when interacting with customers.

• Address customer concerns and needs promptly, providing optimal service and communicating clearly with leadership about any issues.

• Clean, sanitize, and maintain all equipment, utensils, dining ware, linens, work areas, and food preparation surfaces throughout the service, ensuring cleanliness and organization at all times.

• Manage inventory and restock supplies, including cold beverages, dry goods, snacks, and disposable wares, ensuring items are stocked and organized for daily operations and events.

• Handle laundry tasks, including washing, drying, and transporting items for dry cleaning.

• Comply with sanitation and safety standards, ensuring all personnel follow the established guidelines.

• Demonstrate attention to detail, ensuring accuracy in order fulfillment, setup, and presentation.

• Work quickly and efficiently, prioritizing tasks to meet deadlines while delivering exceptional service.

• Proactively communicate with leadership and cross-functional teams when there are missing or unmet needs, ensuring that any gaps in supplies, resources, or services are addressed in a timely manner.

• Clean, wash, peel, and cut fruits, vegetables, and other food for optimal presentation.

• Excellent oral and written communication skills.

• Excellent internal and external facing customer service skills.

• Ability to work and contribute to a team environment.

• Analytical and problem-solving skills.

• Strong commitment to service and hospitality excellence.

• Ability to thrive in a fast-paced and dynamic environment.

• High standards regarding culinary and service delivery.

• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.

• Support and comply with the company's Quality Management System policies and procedures.

• Regular and reliable attendance.

• Ability to work designated schedule.

• Ability to work nights and/or weekends.

• Ability to work overtime as needed.

• Ability to lift up to 50 pounds for approximately 50% of a typical working day.

• Ability to work seated for approximately 10% of a typical working day. Ability to work standing for approximately 90% of a typical working day.

• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 20% of a typical working day.

• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.

• Ability to work on a computer and phone simultaneously.

• Ability to comply with any applicable personal protective equipment requirements.

• Ability and means to travel between Madison locations.

Minimum Qualifications

• High School Diploma or General Education Degree (GED)

• Currently enrolled in associate degree program or obtaining bachelor's degree

• Basic computer skills to include Internet navigation, Email usage, and word processing.

• Proficient in Microsoft Office.

• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

• Authorization to work in the United States without sponsorship.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company's affirmative action program are available to any applicant or employee for inspection upon request.