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Coordinator of Carter Academy

Milwaukee School of Engineering (MSOE)
In addition to being located in the heart of downtown Milwaukee, MSOE offers a competitive compensation package including base pay; PTO; 13 paid staff holidays per year; medical, dental, vision, disability, and life insurance plans; 403(b) retirement plan
vision insurance, parental leave, paid time off, paid holidays, 403(b), retirement plan
United States, Wisconsin, Milwaukee
1025 North Broadway (Show on map)
Oct 07, 2025
Who We Are Milwaukee School of Engineering (MSOE) is an academic institution intrinsically tied to the real world - a confluence of industry knowledge, work ethic and an enduring desire to know more. The university offers Bachelor's and Master's degrees in engineering, computer science, machine learning, user experience, construction management, actuarial science, business and nursing. With about 3,000 students, faculty and staff, MSOE is large enough for big opportunities and small enough for personal attention. A Small University Dedicated to Achieving Big Things MSOE is a supportive environment where everyone is valued. Our method of learning by doing is our distinction: it is how we teach, how we learn and how we serve. MSOE's top priority is serving our students. By joining our community, you are building the leaders of tomorrow. Our Mission MSOE is the university of choice for those seeking an inclusive community of experiential learners driven to solve the complex challenges of today and tomorrow. We are united by our six values - collaboration, excellence, inclusion, innovation, integrity and stewardship - which represent the core of our campus culture. Under the leadership of Dr. John Walz, MSOE has embarked on an ambitious strategic plan, *Extraordinary Together, that propels the institution forward. At MSOE, we are dedicated to promoting an academic environment marked by an unwavering respect for every individual. Summary* MSOE invites applications for a full-time Coordinator of Carter Academy to join our Raider Center for Academic Success team. The Coordinator of Carter Academy supports the holistic success of scholars participating in the Summer Bridge Program and the two-year Living Learning Community (LLC) experience. Reporting to the Assistant Director of First Year Programming & Engagement, the Coordinator serves as the primary Success Coach for Carter Scholars, ensuring academic progress and scholarship compliance. This role involves managing the logistics of the summer residential program, overseeing LLC programming, and collaborating with campus partners and faculty to create a supportive and engaging learning environment. Essential Job Functions Program Coordination Lead the planning, implementation, and logistics of the Summer Bridge program. Oversee programming for the first- and second-year LLC, including designing and delivering community-based and career development workshops. Teach and support Raider Success Course (RSC) courses as needed. Assist with program communication and marketing efforts, including assisting with recruitment activities. Evaluate and assess program effectiveness and recommend improvements. Student Support Provide holistic, proactive, and personalized success coaching to Carter Scholars, supporting academic progress, personal development, and transition into college life. Maintain detailed documentation of student interactions, outreach, and interventions. Monitor and manage scholarship compliance, ensuring students meet all requirements. Staff Supervision Hire, train, and supervise four Carter Assistants (student leaders). Oversee their day-to-day responsibilities and support their ongoing leadership development. This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Other Duties & Responsibilities Serve as the primary point of contact for students, families, faculty, and staff. Manage and update the Carter Academy's webpage on MSOE's website. Support department-wide initiatives and support general university functions as assigned. Maintain a thorough understanding of all MSOE academic programs, student services, and university resources. Qualifications Bachelor's degree required; Master's degree in Higher Education, Student Affairs, or related field preferred Minimum of 2 years of experience in student support services, program coordination, transition programs, retention initiatives, or related student-focused services Experience with supervising and developing student staff preferred. Knowledge of learning theory and college student development preferred. Ability to work occasional evenings and weekends for workshops, programming and Admissions events. Skills and Abilities Strong interpersonal, communication, and organizational skills. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before others. Ability to effectively communicate in both written and oral form. Ability to use numbers to solve problems involving concrete variables in standardized situations. Ability to apply common-sense understanding to carry out written or oral instructions. Physical Demands While performing the duties of this job the employee is largely sedentary, the ability to move is required. The employee is occasionally required to traverse within their work area as well as other areas on campus. Work Environment This job operates in a professional office environment. This role uses standard office equipment, including but not limited to computers, phones, photocopiers, filing cabinets, and fax machines. Why Join MSOE? At MSOE, we invest in our employees' professional and personal growth. MSOE offers competitive, fully comprehensive benefit plans to all full-time employees including medical, dental, life, disability and vision insurance, 13 paid holidays, Paid Time Off, and paid parental leave, as well as a 403(b) retirement plan with company matching of up to 6% of employee earnings and immediate vesting. Educational benefits are available for employees and family members. Plus, employees have access to our state-of-the-art fitness center at no charge. Located in the heart of downtown Milwaukee, MSOE is just blocks away from the beautiful lakefront, the theater district, museums, sports and music venues, parks and shopping. To view more detailed information about MSOE, please visit *www.msoe.edu/hr*. The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. It is the policy of MSOE to provide equal employment opportunity to all individuals regardless of their race, ethnicity, color, creed, religion, sex, age, national origin, physical or mental disability, military and veteran status, sexual orientation, gender identity, genetic characteristics, marital status or any other characteristic protected by local, state or federal law. This policy applies to all jobs at the University and to all the terms, benefits, and conditions of employment/enrollment. Job Code: 222