People Development Coordinator (Salt Lake City, Utah)

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

Responsibilities

• Coordinates the implementation, process standardization, and continuous enhancement of in-person, blended, and virtual people-focused live learning experiences.
• Acts as a central point of contact and conductor to ensure the success of all aspects before, during, and after live learning experiences; closely coordinates with leaders, events planning and studio team, internal communications, subject matter experts, and other key stakeholders.
• Partners with internal communications on a consistent, clear, compelling communication plan to promote people development experiences, programs and initiatives, helping to drive participation at all levels of the organization.
• Supports full life cycle and end-to-end management of large-scale, high-impact learning projects/events-from planning and logistics to execution and post-event evaluation.
• Coordinates and supports learning experience project plans, timelines, and resource allocation to ensure organizational goals and quality standards are met and delivered in a timely manner.
• Identify potential risks and apply data-informed strategies to mitigate issues and optimize processes and results.
• Builds strong relationships with leaders, events planning and studio team, internal communications, subject matter experts, and other key stakeholders, in support of live learning experience success.
• Serves as a liaison between People & Talent, leadership, and cross-functional teams to coordinate efforts and drive shared learning experience goals.
• Collaborates with team members and stakeholders to gather input, help coordinate responsibilities and timelines, and support consistent processes that encourage participation in people development initiatives.
• Supports the review of training programs by collecting learner feedback, tracking attendance and participation, and assisting with reporting on basic performance measures. Share observations and recommend improvements to enhance the learner's experience.
• Gathers and supports the analysis of reports on learning metrics, participation rates, and outcomes to assess program impact and inform leadership decisions.
• Assists in gathering and sharing learning-related information with People Development leaders to help inform decisions about training and development activities.
• Coordinates the preparation of reports on learning program results and participation metrics, providing supporting data and insights for leadership review.
• Performs other job-related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

• Models the leadership principles and always demonstrates professionalism
• Demonstrates emotional intelligence, growth mindset, and interpersonal skills
• Ability to provide & receive constructive, professional feedback with others
• Role model in confidentiality and professional judgement
• Influential collaborator and skilled in relationship building
• Highly organized, detail-oriented, flexible, and adaptable
• Excellent written and verbal communication skills
• Excellent communication and organizational skills with the ability to manage and deliver on multiple priorities and deadlines
• Ability to get things done under pressure while meeting the highest-level standards
• Strong time management
• Committed to continuous improvement and professional development.
• Proactive problem-solver who takes initiative and manages projects independently.

• High School Diploma or equivalent

Experience

• 3+ years of experience in a related field
• Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Preferred Qualifications

• Bachelor's degree in related field
• 3+ years of progressive experience in learning event coordination
• Role models professionalism, and sound judgment with the highest level of confidentiality.
• Effective communicator with excellent written and verbal skills; able to provide and receive constructive feedback.
• Proficient in Microsoft 365
• Experience using learning management systems (LMS) and virtual learning technologies

Position & Application Details

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.