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Medical Receptionist

Quadrant, Inc.
United States, Maryland, Baltimore
Oct 06, 2025
Medical Receptionist - Referral Coordinator

Baltimore, MD


Pay From: $21 per hour

MUST:

Experienced Medical Receptionist - Referral Coordinator

3+ years of experience as a Medical Receptionist - Referral Coordinator

2+ years of experience working in a medical office


Must have experience processing referrals and obtaining pre-authorizations

Must have experience working with Dialysis

Must have experience with Epic


Must be able to work in fast-paced environment with demonstrated ability to move quickly between multiple competing tasks and demands

Current knowledge of payer requirements

Able to communicate effectively, both verbally and written

Strong interpersonal and customer service

Excellent attention to detail

Proficiency medical terminology required

DUTIES:

Medical Receptionist - Referral Coordinator will be responsible for, but not limited to the following:


Performs all medication prior authorizations as needed Ensures that referral and pre-authorization activities are undertaken to provide maximum patient and provider satisfaction and maximum reimbursement

Obtains initial and subsequent authorization as needed for assigned location(s)/payer(s)

Performs insurance verification and submits/tracks single case agreements, as necessary

Maintains a working knowledge of reimbursement principles and rates

Provides and documents ongoing communication with payer case managers for updates/changes/authorizations

Escalates/Notifies supervisor of potential problem referrals

Cross trained as intake and scheduling to assist when needed with additional departments

Other duties as assigned


*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.

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